CRM Watchlist 2012 Winners – Customer Service Strikes Again
What we have so far:CRM Watchlist 2012 Pt 1A – The Big GunsCRM Watchlist 2012 1B – The Big Guns AgainCRM Watchlist 2012 – The Winners ListCRM Watchlist 2012 – Let the Reviews Roll: The Top of the TopCRM Watchlist 2012 Winners – The GeneralistsCR…
CRM Watchlist 2012 – Let the Reviews Roll: The Top of the Top
Okay, we’ve done the Big 4 and the winners have been announced. Now we get into the heavy lifting.
I’m covering the first five – the top five winners this year for varying reasons. It ranges from the highest scorers to the Lifetime Impact Award winner, with the CRM Idol 2011 winners in between.
The CRM Watchlist 2012 Finalists: One More Step
Okay, I’ve made some decisions and have pared down the list to the finalists. A couple of things and then onto the list. Why Do Companies Make Finalist? Please remember, this isn’t CRM Idol. I’m not trying to showcase small companies who are exceptional but buried by the larger and/or more established companies and by […]
CRM Watchlist 2012: A Few More Make It as Candidates
If you remember my original CRM Watchlist 2012 Preseason posts on the vendors and the consultancies, I had an opportunity for those not on the list to request and then submit a questionnaire by November 26. The idea was that I would review the questionnaire and based on the answers in the questionnaire would add companies that I […]
CRM Watchlist 2012: The Preseason is Underway
Okay, maybe I miss baseball season too much. Maybe just using the word “preseason” gives me a comfort level that is just…well…comforting, but regardless of my real reasons for saying “preseason” (ahhhh, so nice…), this is the first round of the CRM Watchlist for 2012 – an assessment of the companies that I find important that will […]
