By Paul Greenberg on October 21, 2019
Pegasystems won CRM Watchlist 2019 on the strength of their narrative, product and their impact due to both. What else do you need to know? Lots. So read on and find out what I have to say about them.
By Paul Greenberg on June 18, 2019
Salesforce and Adobe were the two CRM Watchlist 2019 Winners with Distinction. Want to know why Salesforce has the impact it has? Think culture. And then think everything else.
By Paul Greenberg on January 24, 2017
This is the 10th year of the CRM Watchlist, and the contest gets harder every year. Yet every year, not only do some of the expected win, but some lose and new winners emerge. Suspense killing you? Read on…
By Paul Greenberg on July 26, 2016
Lithium won CRM Watchlist Elite this year and pulled off its most successful LiNC conference to date — in large part because it has become a very Zen company. Find out what that means.
By Paul Greenberg on June 15, 2016
CallidusCloud held its C3 conference a few weeks ago. This 2016 Watchlist winner veered a bit off course but remains a true player in the lead-to-money space. They are a solution/ecosystem, and well worth a close look.
By Paul Greenberg on March 21, 2016
Well, I reached that time again, where the winners get their just desserts and, in the particular group I always start with, because they are elites, a 3-star Michelin meal to precede those desserts. Since there is no “lifetime achievement award” this year, I’m going to start with Salesforce (who finally decided a little bit […]
By Paul Greenberg on February 16, 2016
The winners of the CRM Watchlist 2016 are here!! After reading thousands of pages and scoring them ruthlessly and brutally, the Elites, winners with distinction, regular winners, honorable mentions and a couple of organizations that I’ve singled out for other reasons, have been decided. ‘Tis the season. This year, 144 companies submitted their questionnaires. I […]
By Paul Greenberg on October 6, 2015
Dreamforce 2015, as always, was more than an event – it was a destination. Mixed in with all the glamor and glitz were some important announcements, and some interesting hints at not just the direction that Salesforce is going, but the things that it should be doing to get there faster – and even differently. If they dare.
By Paul Greenberg on September 21, 2015
These are the last two reviews of the 2015 CRM Watchlist season. But, boy, are they a good way to close it out. Accenture and The Pedowitz Group (TPG) couldn’t be any more different as to why they won the Watchlist.
By Paul Greenberg on September 8, 2015
The last CRM Watchlist 2015 technology vendors are not the least. Coveo and Infusionsoft are powerhouses in their own markets and worth the time you might spend reading about them and following them up.