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Research Report: What's Top Of Mind From SAP Customers

Research Report: What’s Top Of Mind From SAP Customers

By R "Ray" Wang on December 20, 2017

Relevance And Value Lead The Inquiries About SAP From the criticism about indirect access to SAP Leonardo, the 2017 SAP landscape has been both gut-wrenching and transformational for clients. Rounded out by conversations at Americas’ SAP Users’ Group (ASUG), SAP Australia User Group (SAUG) and UK and Ireland SAP User Group (UKISUG) events, the top […]

Posted in Business, Featured Posts, Technology / Software | Tagged 017, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, Data Driven, data governance, data stewardship, Data to Decisions, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrupting digital, Disrupting Digital Business, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, machine learning, Mass Personalization At Scale, Matrix Commerce, Monday’s Musings, personalization, personalization at scale, R “Ray” Wang;, Research Report, rwang0, Software Insider, SoftwareInsider, value exchange | 1 Response

Trends: 9 Actions to Consider Before 2015 For Digital Transformation

Trends: 9 Actions to Consider Before 2015 For Digital Transformation

By R "Ray" Wang on December 23, 2014

Digital Strategy From The Analysts At Constellation Research Constellation’s year end checklist offers suggestions designed to enable you to take control of your digital strategy in 2015. Consider these actions to ensure you dominate digital disruption in the new year. 1. Matrix Commerce: Scrub your data By Guy Courtin When it comes to Matrix Commerce, […]

Posted in Business, Featured Posts | Tagged 2015, Apps Strategy, Augmented Humanity, Authentic, Authentic Business, best of breed, best practices, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, business strategy, Business Transformation, BYOD, CEO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, Cloud options, CMO, CoIT, CoIT and the New CSuite, collaboration, collaboration software, Constellation Research, Corporate Strategy, CTO, CustExp, customer engagement, Customer Experience, customer service, Customer Support, CXM, CXO, CXP, Data to Decisions, Data2Decisions, digital, Digital Business, digital commerce, Digital Disruption, Digital DNA, Digital identity, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, E-Commerce, e-Signature, early adoptions, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, future of work, HR, innovation, IT Strategy, journey maps, marketing, Marketing Automation, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next generation apps, Privacy, Privacy Rights, Private Cloud, Private Clouds, public cloud, R "Ray" Wang;, rwang0, safety, safety and privacy, Software Insider, SoftwareInsider, strategy, supply chain, trends, User Experience, user strategy, vendor strategy

News Analysis: Adobe EchoSign’s Electronic Signatures Goes 100% Mobile

News Analysis: Adobe EchoSign’s Electronic Signatures Goes 100% Mobile

By R "Ray" Wang on September 29, 2014

Frictionless Signatures Key To Matrix Commerce Success On September 16th, 2014, Adobe EchoSign announced native mobile e-signature capability for iOS and Android devices.  While EchoSign has been in the cloud for some time, the native capability in mobile allows over 37 million users to send documents for signature, receive e-signatures, e-sign documents, and track documents. […]

Posted in Technology / Software | Tagged adobe, Adobe Echosign, Apps Strategy, bring-your-own-device, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, Constellation Research, Consumerization of IT, CustExp, Customer Experience, CXM, CXO, Cyber security, digital, Digital Business, digital commerce, Digital Disruption, digital goods, Digital identity, Digital signatures, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, E-Commerce, e-Signature, echosign, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Identity, Identity management, Identity Systems, Matrix Commerce, News Analysis, Next Generation Customer Experience, NextGen, order management, order management cycle, order to cash, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

News Analysis: SalesLogix Given New Life With Infor Acquisition

News Analysis: SalesLogix Given New Life With Infor Acquisition

By R "Ray" Wang on August 14, 2014

  Infor Acquires SalesLogix To Expand Vertical CRM Footprint On August 14th, New York City headquartered, enterprise software giant, Infor, announced the intent to acquire the assets of Scottsdale AZ, Saleslogix for an undisclosed sum.  For those keeping track of CRM history, Saleslogix was last owned by Sage Group and sold off to Swiftpage, an […]

Posted in Business, Featured Posts | Tagged acquisition, acquisitions, Amazon, Amazon Web Services, Apps Strategy, Chief Customer Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, Cloud Computing, Cloud suites, CMO, Constellation Research, CRM Magazine, CustExp, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, CXM, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Infor, Infor CRM, Infor ION, mergers, Mergers And Acquisitions, mobile, mobility, News Analysis, R "Ray" Wang;, rwang0, Saleslogix, Software Insider, SoftwareInsider, Swiftpage, vendor strategy

Insights From GE’s Global Innovation Barometer Show Executives Need To Be Disruption Ready

Insights From GE’s Global Innovation Barometer Show Executives Need To Be Disruption Ready

By R "Ray" Wang on June 23, 2014

Disruption, Collaboration, and The Future Of Work Highlighted In Latest Edition Last week, June 16, 2014, GE unveiled the 2014 results for its “Global Innovation Barometer“. In the 4th annual survey, the GE team commissioned Edelman Berland to phone interview 3209 senior business executives between April 2, 2014 and May 30, 2014.  Interviewees represented VP […]

Posted in Business, Featured Posts | Tagged analytics, Apps Strategy, Big Data, Big Data Business Models, BigData, business disruption, business impact, Business Transformation, business value, CDO, CEO, CFO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, co creation, co-innovation, collaboration, Constellation Research, Consumerization of IT, COO, Corporate Strategy, CTO, CustExp, customer engagement, Customer Experience, CXO, Data to Decisions, Design thinking, Digital Business, Digital Strategy, Digital Transformation, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, early adopters, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, future of business, future of work, GE, General Electric, Industial Internet, Internet of Things, IoT, Monday's Musings, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy | 1 Response

The Week of May 12th, 2014 Is One Of The Busiest In Enterprise Software Conferences

The Week of May 12th, 2014 Is One Of The Busiest In Enterprise Software Conferences

By R "Ray" Wang on May 12, 2014

Ten Enterprise Software Events To Check Out And Follow The Week of May 12th, 2014 The Monday after Mother’s day was traditionally the week of the America’s SAP User Group and SAP’s big show, SAPPHIRENOW.  However, this year the 20,000 plus attendee and over 250 partner sponsored show moved to June 2nd in order to […]

Posted in Business, Featured Posts | Tagged #Collective14, #CSODConf, #customersuccess, #Hub2014, #ITRTrend, #IW14, #MSTechED, #NSW14, #PulseConf2014, #smartercommerce, Anaplan, Apps Strategy, CDO, CEO, CFO, CIO, CMO, CoIT, CoIT and the New CSuite, Constellation Research, Consumerization of IT, COO, Cornerstone On Demand, CTO, CustExp, customer experience management, Customer success, Customer Success Management, CXM, CXP, Data to Decisions, Data2Decisions, Digital Business, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, future of work, ibm, IBM Smarter Commerce, Informatica, Informatica World, ITR Japan, Matrix Commerce, Medallia, microsoft, Microsoft TechEd, Monday's Musings, netsuite, NewsGator, next gen, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next Generation Customer Experience, NextGen, R "Ray" Wang;, rwang0, SaaS, sap, SAPPHIRE, sapphirenow, Sitrion, Sitrion Collective, Software Insider, SoftwareInsider, Technology Optimization, user conference, user event, vendor events, vendor strategy

Event Report: Epicor Recaptures Mojo With Insights 14

Event Report: Epicor Recaptures Mojo With Insights 14

By R "Ray" Wang on May 5, 2014

Management Team Changes Provide A Breath Of Fresh Air To Culture, Customer, and Products Over 4000 customers, prospects, and partners gathered April 27th to 30th for the flagship Epicor customer conference, Insights 14, at the Mandalay Bay Convention Center in Las Vegas, Nevada.  The event provided the $968M revenue, 20,000 customer, Austin based software company […]

Posted in Business | Tagged #insights14, #techoptimization, 2014, Apps Strategy, CFO, Chief information officer, Chief People Officer, CHRO, CIO, Cloud, Cloud Computing, Cloud suites, Constellation Research, CustExp, discrete manufacturing, ECommerce, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, Epicor, Epicor 10, Epicor 9, Epicor Insights, erp, event report, Internet of Things, IoT, IT Strategy, Magento, Manufacturing, Microsoft Azure, Microsoft Partners, Microsoft SQL Server, Microsoft Windows Phone, mobile, Mobile Biz, mobile enterprise, Mobile strategy, process manufacturing, product road maps, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

Event Report: Customer Experience Management Alive and Well At Clarabridge Customer Connections #C3Rocks14

Event Report: Customer Experience Management Alive and Well At Clarabridge Customer Connections #C3Rocks14

By R "Ray" Wang on May 3, 2014

Customers Celebrate Success With Customer Experience Management (CXM) Around 450 customer experience professionals gathered at the Fontainebleau Miami Beach resort at Clarabridge’s Customer Connections Event April 28th to April 30th, 2014.  The event brought together professionals passionate about best practices, trends, and techniques in improving customer experience management.  Key customers at the event include major […]

Posted in Business | Tagged #c3Rocks14, 2014, acquisition, acquisitions, Alliances, analytics, Apps Strategy, Big Data, Big Data Business Models, BigData, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, CIO, Clarabridge, CMO, Constellation Research, context, CRM, CustExp, Customer Experience, customer experience management, customer relationship management, customer service, Customer Support, CXM, CXO, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, feedback management, Market Metrix, mass personalization, Mass Personalization At Scale, partnerships, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Sysomos, user event, vendor strategy

Research Summary: Economic Trends Exacerbate Digital Business Disruption And Digital Transformation (The Futurist Framework Part 3)

Research Summary: Economic Trends Exacerbate Digital Business Disruption And Digital Transformation (The Futurist Framework Part 3)

By R "Ray" Wang on April 15, 2014

Constellation Applies A Futurist Framework To Guide 2014 Outlook and Beyond Constellation’s research team uses a tried and true futurist framework that looks at the political, economic, societal, technological, environmental and legislative (PESTEL) shifts ahead (see Figure 1). The PESTEL model is used to synthesize the major trends and provides guidance on how Constellation approaches […]

Posted in Featured Posts, Trends & Concepts | Tagged #techoptimization, 2014, analytics, Apps Strategy, business disruption, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Cloud, Cloud Computing, CMO, Constellation Research, Consumerization of IT, CustExp, Customer Experience, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, economics, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, future of work, Futurist, Futurist framework, Matrix Commerce, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, R "Ray" Wang;, Research Report, Research Summary, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy | 1 Response

Event Report: #AdobeSummit Celebrates Digital Marketing From Creative To Commerce

Event Report: #AdobeSummit Celebrates Digital Marketing From Creative To Commerce

By R "Ray" Wang on April 1, 2014

Market Leaders And Fast Followers Celebrate A Decade Of Digital Marketing Vision In 2004, Omniture founder Josh James, an avid skier, held the first Summit atop the Snowbird Ski Resort for 270 early adopters and converted.  Fast forward eleven years to 2014, an estimated 7000 customers, partners, influencers, and prospects gathered at the Salt Palace […]

Posted in Business | Tagged 2014, adobe, Adobe Summit, analytics, Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, Big Data, BigData, Business Transformation, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, CMO, community platforms, Constellation Research, CRM, CustExp, customer engagement, Customer Experience, CXO, Design thinking, Digital Business, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, ECommerce, Elastic Path, engagement, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, Identity, Intershop, marketing, Marketing Automation, Marketing strategy, mass personalization, Mass Personalization At Scale, Matrix Commerce, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, personalization, personalization at scale, R "Ray" Wang;, real-time, Right time, rwang0, sap, SAP Hybris, Software Insider, Software Vendors, SoftwareInsider, user group event, user strategy, vendor strategy, Vishal Sikka | 3 Responses

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