Consumerization of IT, Social Business and Other Challenges; a View From Latin America
I had the pleasure of spending part of this week in Santiago de Chile with some of my colleagues from IDC Latin America to present the first event in the LA Consumerication of IT Roadshow. I presented a view of the subject from the Worldwide team while Frederico Amprimo gave a perspective from the region. […]
Voice of the Customer is Dead
Companies that obsess about customers invest differently than those companies which do not.
