
2012 Is Shaping Up As the Year of Open APIs
It was just over a decade ago that businesses were still wondering why it was necessary to have a Web site. Now it’s a foregone conclusion that they are one of the most important touchpoints for any organization to possess….

Social Business and Next-Generation CIOs – The Business Models
The CIO of today tends to be one more focused on the business and less on technology than in years past. Whether they’re an activist CIO pushing for change or more concerned about the status quo, the consensus at the…

Community Management: The Strategic New IT-Enabled Business Capability
There’s been a lot of discussion in Enterprise 2.0 circles recently on the topic of something known as online community management. While precise definitions of this activity can be hard to pin down, most generally accept that it involves the…

Social Business and Next-Generation CIOs – The Impact of Technological Change
The rate of change in the IT industry has increased dramatically in recent years, but overall technological change has moved ahead even faster. Such is the pace that it’s been imposing a disruptive forward drag on enterprises and it’s been…