By R "Ray" Wang on September 21, 2017
Six Factors For Powering AI Driven Smart Services Recent client conversations indicate a desire for designing new AI Driven Smart Services. The rush to incorporate artificial intelligence into processes often requires a deeper examination of which services should be AI enabled. Constellation’s latest framework for augmenting humanity encompasses six factors (see Figure 1): Repetitiveness. The […]
Posted in Featured Posts, Trends & Concepts | Tagged 2017, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, Data Driven, data governance, data stewardship, Data to Decisions, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrputing digital, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise resource planning, enterprise software, machine learning, Mass Personalization At Scale, Matrix Commerce, personalization, personalization at scale, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tuesday's Tip, value exchange |
By R "Ray" Wang on May 6, 2015
My latest report, Customer Data: The Missing Link to Customer Success explains how successful organizations will utilize customer data to power their business initiatives in the digital era. Customer data is your organization’s most strategic asset. Use it the right way to rise above your competitors, delight your customers, and create a sustainable digital business. Constellation’s seven-step customer data framework […]
Posted in Business | Tagged Apps Strategy, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief information officer, CIO, CMO, Constellation Research, Content management, COO, CRM, CTO, CUE, Customer Experience, customer experience management, Customer Hubs, Data deluge, data download, data governance, data import, data integration, data movement, data privacy, data quality, data retention, data retrieval, data stewardship, data streaming, Data to Decisions, data transformation, data visualization, Data2Decisions, Digital Business, Digital Transformation, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Featured Posts, Internet of Things, IoT, master data management, mdm, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next generation, Next generation apps, Next Generation Customer Experience, NextGen, NextGenCXP, R "Ray" Wang;, Research Summary, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on April 28, 2013
Big Data Vendors Seek To Move From Data To Decisions The move from Data to Decisions examines the enablement of data-driven decisions across the entire organization. Holistic, data-informed decisions require a multi-diciplinary approach that incorporates performance monitoring with traditional business intelligence technologies. Gather key insights from your data, transform insights into actionable information, and then […]
Posted in Business | Tagged Apps Strategy, BI, Big Data, BigData, Business Analytics, business intelligence, data governance, data integration, data quality, data stewardship, Data to Decisions, Data2Decisions, Database, Decision Management, disruptive technologies, Disruptive technology, DW, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, Market Overview, Polls and Surveys, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, surveys |
By R "Ray" Wang on May 15, 2012
New Product Addresses The Social, Mobile, Cloud, and Big Data World The convergence of social, mobile, cloud, big data (analytics), and video/unified comms changes the playing field from transactional applications to engagement applications. The result – a sea change of new data types from structured and unstructured sources. With greater volumes of data, demand for […]
Posted in Technology / Software | Tagged analytics, Apps Strategy, Big Data, BigData, Business Analytics, business intelligence, Chief information officer, Chief Marketing Officer, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, Constellation Research, Consumerization of IT, CTO, customer data integration, data governance, data integration, data quality, data retention, data retrieval, data stewardship, data visualization, Informatica, Informatica World, mobile, mobile enterprise, Naomi Bloom, News Analysis, Product Review, R "Ray" Wang;, Research Summary, SasS, Social Media, user conference, user event, User Experience, vendor events
By R "Ray" Wang on January 4, 2011
Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Credits: Hugh MacLeod Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation Research expects business value to […]
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The Big Question In Big Data Is…What’s The Question?
By R "Ray" Wang on June 20, 2012
All The Current Talk Of Big Data Technology Misses The Point The hype around big data has crescendoed to the levels of SOA in the early 2000′s, cloud in the late 2000′s, and social in the past few years. Unfortunately the hype is creating three main pitfalls: A morass of confused definitions. In fact a […]
Posted in Featured Posts, Trends & Concepts | Tagged analytics, best practices, BI, Big Data, BigData, Business Analytics, business intelligence, business value, business value framework, BVF, Constellation Research, Data deluge, data governance, data import, data integration, data quality, data reduction, data retention, data retrieval, data stewardship, data visualization, Data warehouse, Database, Decision Services, R "Ray" Wang;, real-time, Right time, rwang0, Software Insider, SoftwareInsider, Tags Comments Date Analytics Title Author Categories Tags Comments Date Analytics Tuesday’s Tip: The Big Question In Big Data Is…What’s The Question? Edit | Quick Edit | Trash | View R "Ray" | 1 Response