My Appearance on DisrupTV Episode 100
Last week I sat down with interviewers Doug Henschen, Vala Afshar, and a bit of Ray Wang (live from a 777 taxiing en route to Tokyo) to participate in Episode 100 of DisrupTV along with fellow guests DataStax CEO Billy Bosworth and big data / science recruiter Virginia Backaitis. We covered a full gamut of topics, […]
Digital Trends 2018
Gaining and keeping competitive advantage for businesses has never been more challenging. At the same time, though, there have never been more opportunities to build and scale a company with global reach. With the internet as the platform for innovation and the emergence of the information-fueled economy, technology is both a strategic requirement and a […]
Data as a resource, the value paradox
So data is the new natural resource, or as others would have it, the new oil. If data is a resource though, why don’t we know how much it’s worth? While we’re historically pretty confident in pricing carbon assets, the fact we have completely discounted the damage we do in using them means that perhaps […]
Top Tech Trends for 2017
For many years, like most analyst and/or analyst firms I know, I’ve published some sort of annual “predictions” at the start of the new year. This year, in my new role (I can still say “new” for the rest of January, my 1 year anniversary isn’t till tomorrow) I’ve put together a small team (Rob […]
Why A Bi-Modal Approach to Digital Transformation Is Just Stupid
Multi-Modal Approach Key to Successful Digital Transformation Like fake news, the over hyped, bi-modal approach to IT and digital transformation is a flawed fallacy perpetuated by ivory tower, non-pragmatic legacy research firms. Lessons learned from successful digital transformation projects emphasize an organizational design comprised of six key virtual or physical teams (see Figure 1): Figure […]
Secrets Behind Building Any AI Driven Smart Service
AI Driven Smart Services Power The Future of IOT, CX, Future of Work, and Block Chains The combination of machine learning, deep learning, natural language processing, and cognitive computing will change the ways that humans and machines interact with our environments. AI-driven smart services will sense one’s surroundings, know one’s preferences are from past behavior, […]
Dreamforce 2016 Post Two: The Recap
Dreamforce 2016 was as action packed as expected. To close this one out, I’ll recap the announcements and dig deeper into a few subjects that I mentioned in my 1st post. Salesforce Einstein was the big topic of course, but there were several other interesting announcements and even a few surprises. Before getting into the […]
Dreamforce 2016 – Post One
As I’m headed into another Dreamforce event I plan to keep you updated on the happenings this week. As usual Dreamforce promises to be a whirlwind of activity and a high energy event. I attend a lot of conferences and while it can be a grind sometimes, Dreamforce is usually a high point in the […]
Aligned to Achieve: A B2B Marketing Classic
Tracy Eiler and Andrea Austin’s Aligned to Achieve came out yesterday and it’s a great book on an important and all too often overlooked topic: how to align sales and marketing. I’m adding it to my modern SaaS executive must-read book list, which is now: Aligned to Achieve by Tracy Eiler and Andrea Austin Customer Success […]
Understand The Spectrum Of Seven Artificial Intelligence Outcomes
Successful AI Projects Seek A Spectrum Of Outcomes As artificial intelligence (AI) continues to move from the summer of hype to the fall tech conference news cycle, mass confusion has begun on what AI can be used for. From fears of SKYNET, to hopes for the computer in StarTrek and Jarvis in Iron Man, the value […]
