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Devil’s Triangle

Enterprise IT: Inside an SAP customer

Enterprise IT: Inside an SAP customer

By Michael Krigsman on April 19, 2010

The global head of Mead Johnson’s PMO shares his thoughts on SAP, system integrators, SaaS, and much more, in an exciting podcast.

Posted in Business | Tagged and SOA, Bristol-Myers Squibb, CIO issues, Devil's Triangle, erp, interview, IT issues, Mead Johnson, Naked IT, PaaS, Podcast, project portfolio management, Project strategy, SaaS, sap, software as a service, supply chain, Vendor relationships

Rethinking IT and business transformation success

Rethinking IT and business transformation success

By Michael Krigsman on March 23, 2010

Over the past several years, our understanding of IT failure has evolved and deepened. It’s now time to start a new dialog focused on opportunity and success.

Posted in Trends & Concepts | Tagged CIO issues, Cloud Computing, Cultural issues, Devil's Triangle, Governance, Information technology, IT issues, Organization development, Organizational culture

The IT failures blame game (part 1)

The IT failures blame game (part 1)

By Michael Krigsman on March 8, 2010

Few subjects are as controversial, emotionally charged, and fraught with misunderstanding as establishing blame for failed IT projects.

Posted in Featured Posts, Trends & Concepts | Tagged CIO issues, Cultural issues, Devil's Triangle, Governance, IT issues, Management consulting, project management

Call for IT Devil's Triangle research

Call for IT Devil’s Triangle research

By Michael Krigsman on February 1, 2010

A research proposal to improve the IT Devil’s Triangle by quantifying responsibility for failure or success.

Posted in Trends & Concepts | Tagged Bermuda Triangle, CIO issues, Devil's Triangle, Governance, Information technology, IT issues, project management, Research and statistics | 2 Responses

'Pain chains' and the IT Devil's Triangle

‘Pain chains’ and the IT Devil’s Triangle

By Michael Krigsman on January 29, 2010

The Devil’s Triangle and “pain chains” bind together enterprise customers, technology vendors, and system integrators in an unholy trinity that leads to failed projects.

Posted in Featured Posts, Trends & Concepts | Tagged Altimeter Group, Bob Warfield, CIO issues, Cultural issues, Devil's Triangle, Due diligence, IT issues, Politics, project management, Vendor relationships

Can open source software stop IT failure?

Can open source software stop IT failure?

By Michael Krigsman on October 26, 2009

ZDNet open source blogger, Dana Blankenhorn, says open source software offers at least a partial solution to the problem of IT failures. Let’s examine that view.

Posted in Trends & Concepts | Tagged CIO issues, Devil's Triangle, IT Failure, IT issues, Open source, Project Failure, Project strategy, Software development

Scholarly interest in IT failure and waste

By Michael Krigsman on October 4, 2009

The non-technical academic world has become interested in ethical issues surrounding IT failure and wasted resources. Here’s a presentation on failure I’m giving to a scholarly audience.

Posted in Trends & Concepts | Tagged CIO issues, Cultural issues, Devil's Triangle, Financial impact, Governance, IT issues, Project failures

Pay to play: The vendor / analyst mating dance

Pay to play: The vendor / analyst mating dance

By Michael Krigsman on September 24, 2009

Some industry analysts contribute to IT failures by creating mismatched expectations between customers and vendors. Here’s how that happens.

Posted in Business | Tagged CIO issues, Consulting, Devil's Triangle, IT issues, Vendor relationships

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