Tip: Know When To Automate With Artificial Intelligence
Six Factors For Powering AI Driven Smart Services Recent client conversations indicate a desire for designing new AI Driven Smart Services. The rush to incorporate artificial intelligence into processes often requires a deeper examination of which services should be AI enabled. Constellation’s latest framework for augmenting humanity encompasses six factors (see Figure 1): Repetitiveness. The […]
Event Invitation: Radical Candor Author Kim Scott Delivering Keynote at Connected Enterprise 2017
Learn how to be a kickass boss without losing your humanity We are excited to share that Kim Scott, author of Radical Candor, will deliver the keynote address at Connected Enterprise 2017 in Half Moon Bay. Kim will focus on a management strategy so obvious it’s often overlooked: giving guidance. Delivering practical guidance isn’t as easy as it sounds, […]
Congratulations To Constellation’s BT-150 Winners #BT150
Recognize The Change Agents In Business Transformation I’m excited to announce the launch of the Business Transformation 150. Constellation’s elite list recognizes the top global executives leading innovative business transformation efforts in their organizations. Nominations from peers, industry influencers, technology vendors, and analysts powered the exhaustive, six-month selection process for the BT-150. Analyzing The […]
Research Summary: Artificial Intelligence Delivers Mass Personalization In Commerce
Why Mass Personalization Efforts Fail and Ten Simple Steps to Fix Them Over the past four decades, valiant attempts at personalization have failed due to the lack of relevant and intelligent automation. Moreover, expectations of consumers and prospects have only grown. The result – an expectations gap in personalization that manifests itself in fickler consumers […]
Research Summary: How Ensono Used Workday Finance And HR Cloud To Innovate And Save Money
One Integrated, Global System For Finance And HR Delivers Business Success This case study examines Ensono’s experience implementing Workday’s HR and Finance enterprise applications in the cloud. Ensono provides infrastructure management services for global companies. Ensono delivers next-generation IT solutions and helps organizations plan for optimized, future infrastructures. By implementing Workday, Ensono was able […]
5 reasons why 2007 was a Tipping Point (and a Turning Point) in our Digital Journey
Both really. 2007 was pivotal. A big year in our digital history. It was also the year “An Inconvenient Truth” won the Oscar for best documentary, and Al Gore told us we only had 10 years to save the planet. It was the year my literary hero Kurt Vonnegut died. The Police and the Spice […]
Dynamic Leadership – A Responsive And Responsible Approach #Davos17 #WEF
Today’s Leadership Models Fail To Address Responsive And Responsible Leadership The World Economic Forum kicks off January 17th to 20th in Davos-Klosters, Switzerland. As the global theme for the annual meeting, responsive and responsible leadership begins a lofty conversation about the qualities required to bring generations together, create inclusiveness in growth opportunities, and to bridge […]
Why A Bi-Modal Approach to Digital Transformation Is Just Stupid
Multi-Modal Approach Key to Successful Digital Transformation Like fake news, the over hyped, bi-modal approach to IT and digital transformation is a flawed fallacy perpetuated by ivory tower, non-pragmatic legacy research firms. Lessons learned from successful digital transformation projects emphasize an organizational design comprised of six key virtual or physical teams (see Figure 1): Figure […]
Secrets Behind Building Any AI Driven Smart Service
AI Driven Smart Services Power The Future of IOT, CX, Future of Work, and Block Chains The combination of machine learning, deep learning, natural language processing, and cognitive computing will change the ways that humans and machines interact with our environments. AI-driven smart services will sense one’s surroundings, know one’s preferences are from past behavior, […]
Is business agility the next thing?
Business devours technology in an effort to get ahead in an unwinnable arms race. Often the technology is designed to support the status quo, which is a problem because almost by definition an arms race can only be won by leapfrogging the competition and even then the gains will only be temporary. So it is […]
