Research Summary: Artificial Intelligence Delivers Mass Personalization In Commerce
Why Mass Personalization Efforts Fail and Ten Simple Steps to Fix Them Over the past four decades, valiant attempts at personalization have failed due to the lack of relevant and intelligent automation. Moreover, expectations of consumers and prospects have only grown. The result – an expectations gap in personalization that manifests itself in fickler consumers […]
Research Summary: How Ensono Used Workday Finance And HR Cloud To Innovate And Save Money
One Integrated, Global System For Finance And HR Delivers Business Success This case study examines Ensono’s experience implementing Workday’s HR and Finance enterprise applications in the cloud. Ensono provides infrastructure management services for global companies. Ensono delivers next-generation IT solutions and helps organizations plan for optimized, future infrastructures. By implementing Workday, Ensono was able […]
5 reasons why 2007 was a Tipping Point (and a Turning Point) in our Digital Journey
Both really. 2007 was pivotal. A big year in our digital history. It was also the year “An Inconvenient Truth” won the Oscar for best documentary, and Al Gore told us we only had 10 years to save the planet. It was the year my literary hero Kurt Vonnegut died. The Police and the Spice […]
Dynamic Leadership – A Responsive And Responsible Approach #Davos17 #WEF
Today’s Leadership Models Fail To Address Responsive And Responsible Leadership The World Economic Forum kicks off January 17th to 20th in Davos-Klosters, Switzerland. As the global theme for the annual meeting, responsive and responsible leadership begins a lofty conversation about the qualities required to bring generations together, create inclusiveness in growth opportunities, and to bridge […]
Why A Bi-Modal Approach to Digital Transformation Is Just Stupid
Multi-Modal Approach Key to Successful Digital Transformation Like fake news, the over hyped, bi-modal approach to IT and digital transformation is a flawed fallacy perpetuated by ivory tower, non-pragmatic legacy research firms. Lessons learned from successful digital transformation projects emphasize an organizational design comprised of six key virtual or physical teams (see Figure 1): Figure […]
Secrets Behind Building Any AI Driven Smart Service
AI Driven Smart Services Power The Future of IOT, CX, Future of Work, and Block Chains The combination of machine learning, deep learning, natural language processing, and cognitive computing will change the ways that humans and machines interact with our environments. AI-driven smart services will sense one’s surroundings, know one’s preferences are from past behavior, […]
Is business agility the next thing?
Business devours technology in an effort to get ahead in an unwinnable arms race. Often the technology is designed to support the status quo, which is a problem because almost by definition an arms race can only be won by leapfrogging the competition and even then the gains will only be temporary. So it is […]
Research Summary: Constellation’s AstroChart For Tech Trends
Avoiding The Hype In Trend Cycles Constellation’s AstroChartTM for Technology provides market leaders and fast followers a visual guide to technology trends and their adoption. The vertical access rates adoption from mainstream to early adopters to bleeding edge. The horizontal access estimates the impact on an organization’s business model. from incremental to disruptive to […]
Barclays doing Digital differently
Back at our first, November 2014 version of the Enterprise Digital Summit London, Dave Shepherd, Director of Eagle Labs & Digital Eagles for Barclays Bank, came to speak about their Digital Eagles programme. Barclays decided to create a team of front line staff who are on hand in branches across the UK, actively encouraging and educating customers […]
News Analysis: @Adobe Chooses @Microsoft #Azure For Cloud #MSIgnite
Adobe Move To Azure Signals Closer Partnerships Ahead On September 26th, 2016 at the Microsoft Ignite conference in Atlanta, Adobe CEO Shantanu Narayen, and Microsoft CEO, Satya Nadella, announced a strategic partnership between the two companies. Constellation sees the announcement from three points of view: Adobe makes Microsoft Azure the preferred cloud platform. Adobe intends […]
