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Digital Disruption

News Analysis: Celonis Launches Ecosystem Management System

News Analysis: Celonis Launches Ecosystem Management System

By R "Ray" Wang on December 14, 2020

Eliminating System Complexity Is Celonis’ Number One Priority On October 14th, 2020, Co-CEO and Co-Founder, Alexander Rinke, kicked off its Ecosystem Summit and showcased its new Execution Management System (EMS).  The goal is to improve an enterprise’s execution capacity by simplifying complex processes.  Celonis defines execution capacity as the ability to get things done over […]

Posted in Technology / Software | Tagged 2020, acquisition, acquisitions, AI, ambient experience, ambient experiences, Apps Strategy, Artificial intelligence, business graph, CDO, Celonis, CEO, Chief AI Officer, Chief Analytics Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Strategy Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, Constellation Research, COO, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Disruption, digital feedback loops, Digital Transformation, DigitalBiz, digitaltransformation, disruptive business models, dynamic feedback loops, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event driven architectures, events, excecution management system, execution capacity, Integromat, mergers, Mergers And Acquisitions, microservices, News Analysis, personalization at scale, precision decisions, process mining, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

Event Report: Retailers Navigate Exponential Tech Amidst New Business Model Shifts #NRF2019

Event Report: Retailers Navigate Exponential Tech Amidst New Business Model Shifts #NRF2019

By R "Ray" Wang on January 19, 2019

Retail Innovation Continues To Improve As Budgets And Margin Grow Over 40,000 attendees gathered at Jacob Javitz convention center in New York City for the annual big show (see Figure 1.) The show kicked off with a keynote from BJ’s Wholesale Club Chairman, President, and CEO Chris Baldwin. Chris conveyed the impact of retail on […]

Posted in Business, Featured Posts, Trends & Concepts | Tagged #NRF2019, 2019, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, experience management, google, google cloud platform, growth, innovation, jump start growth, Leadership, microsoft, Microsoft Azure, National Retail Federation, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider, The Big Show, trends

Research Report: Improving Go-to-Market Results with Constellation’s ACF

Research Report: Improving Go-to-Market Results with Constellation’s ACF

By R "Ray" Wang on January 16, 2019

Apply the Account Categorization Framework to Succeed in Account-Based Strategies An account-based strategy model needs to focus on re-establishing relationships. With a very-well-defined list of business-to-business contacts, the go-to-market strategy requires a disciplined approach to re-engage with customers. Unfortunately, most field organizations are saddled with tech-laden complexity. Constellation Research suggests that clients put human relationships […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged account based strategy, account categorization framework, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, experience management, growth, innovation, jump start growth, Leadership, R “Ray” Wang;, Research Report, rwang0, sales, sales effectiveness, sales strategies, Software Insider, SoftwareInsider, trends, vendor strategy

Reinventing After-Sales Service In A Subscription Economy World

Reinventing After-Sales Service In A Subscription Economy World

By Louis Columbus on November 9, 2018

91% of manufacturers are investing in predictive analytics in the next 12 months, and 50% consider Artificial Intelligence (AI) a major planned investment for 2019 to support their subscription-based business models. New subscription business models and smart, connected products are freeing manufacturers up from competing for one-time transaction revenues to recurring revenues based on subscriptions. […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged Digital Disruption, Internet of Things, IoT, Louis Columbus' blog, Manufacturing, services revenue, subscription economy

Research Report: What's Top Of Mind From SAP Customers

Research Report: What’s Top Of Mind From SAP Customers

By R "Ray" Wang on December 20, 2017

Relevance And Value Lead The Inquiries About SAP From the criticism about indirect access to SAP Leonardo, the 2017 SAP landscape has been both gut-wrenching and transformational for clients. Rounded out by conversations at Americas’ SAP Users’ Group (ASUG), SAP Australia User Group (SAUG) and UK and Ireland SAP User Group (UKISUG) events, the top […]

Posted in Business, Featured Posts, Technology / Software | Tagged 017, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, Data Driven, data governance, data stewardship, Data to Decisions, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrupting digital, Disrupting Digital Business, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, machine learning, Mass Personalization At Scale, Matrix Commerce, Monday’s Musings, personalization, personalization at scale, R “Ray” Wang;, Research Report, rwang0, Software Insider, SoftwareInsider, value exchange | 1 Response

Trends: 9 Actions to Consider Before 2015 For Digital Transformation

Trends: 9 Actions to Consider Before 2015 For Digital Transformation

By R "Ray" Wang on December 23, 2014

Digital Strategy From The Analysts At Constellation Research Constellation’s year end checklist offers suggestions designed to enable you to take control of your digital strategy in 2015. Consider these actions to ensure you dominate digital disruption in the new year. 1. Matrix Commerce: Scrub your data By Guy Courtin When it comes to Matrix Commerce, […]

Posted in Business, Featured Posts | Tagged 2015, Apps Strategy, Augmented Humanity, Authentic, Authentic Business, best of breed, best practices, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, business strategy, Business Transformation, BYOD, CEO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, Cloud options, CMO, CoIT, CoIT and the New CSuite, collaboration, collaboration software, Constellation Research, Corporate Strategy, CTO, CustExp, customer engagement, Customer Experience, customer service, Customer Support, CXM, CXO, CXP, Data to Decisions, Data2Decisions, digital, Digital Business, digital commerce, Digital Disruption, Digital DNA, Digital identity, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, E-Commerce, e-Signature, early adoptions, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, future of work, HR, innovation, IT Strategy, journey maps, marketing, Marketing Automation, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next generation apps, Privacy, Privacy Rights, Private Cloud, Private Clouds, public cloud, R "Ray" Wang;, rwang0, safety, safety and privacy, Software Insider, SoftwareInsider, strategy, supply chain, trends, User Experience, user strategy, vendor strategy

Event Report: The Storify  #CCE2014 TweetStream On #DigitalTransformation #DigitalBiz

Event Report: The Storify #CCE2014 TweetStream On #DigitalTransformation #DigitalBiz

By R "Ray" Wang on November 4, 2014

Constellation’s Connected Enterprise Brings The World Of Digital Transformation To Life At the 4th annual executive innovation summit, Constellation hosted over 200 early adopters, pioneers, and innovators in digital transformation at the Ritz Carlton Half Moon Bay.  Digital transformation and business topics include: Consumerizaiton of IT Data to Decisions Digital Marketing Transformation Future of Work […]

Posted in Business | Tagged Apps Strategy, Big Data Business Models, bring-your-own-device, business strategy, business technology, Business Transformation, BYOD, CDO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, CoIT, CoIT and the New CSuite, Constellation Research, Data to Decisions, digital, Digital Business, Digital Disruption, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, Emerging Technologies, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, future of work, innovation, Matrix Commerce, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next Generation Customer Experience, NextGen, NextGenCXP, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, vendor strategy

Digital Marketing & Enterprise Adoption

Digital Marketing & Enterprise Adoption

By Sadagopan on October 24, 2014

On my flight back to San Francisco tonight, I managed to read the book, What Stays In Vegas, where the author of the book – Adam Tanner shows how Using loyalty programs, ubiquitous cameras, math, “math nerds,” Casinos have mastered data analytics and the collection and use of customer data to gain “an edge in […]

Posted in Featured Posts, Trends & Concepts | Tagged Digital Business, Digital Disruption, Digital Enterprise, Digital Transformation

Digital : Disruption To Edge

Digital : Disruption To Edge

By Sadagopan on October 21, 2014

The sweeping opportunities arising out of digital centered structural changes in enterprises are really enriching and can create deep business impact in the short and, medium and long-term. The participants in the digital world enjoy high degree of empowerment with a mouse click or with access from any digital front-end device. In the multichannel world, […]

Posted in Featured Posts, Trends & Concepts | Tagged Digital Business, Digital Disruption, Digital Transformation

Coming soon! Disrupting Digital Business – The Book

Coming soon! Disrupting Digital Business – The Book

By R "Ray" Wang on October 12, 2014

The Wait Is Over! I am excited to announce Disrupting Digital Business will be published by Harvard Business Review Press for world wide availability in Q2 2015.  As many of you know, I started this journey to write a book almost 4 years ago.  It was around the time I had decided to leave Altimeter […]

Posted in Trends & Concepts | Tagged @harvardbiz, Apps Strategy, Big Data, Big Data Business Models, business technology, Business Transformation, CDO, CEO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, CIO, Consumerization of IT, CTO, CXO, Design thinking, digital, Digital Business, Digital Disruption, Digital Divide, Digital DNA, Digital Transformation, DigitalBiz, digitaltransformation, Disrupting Digital Business, disruptive, disruptive business models, disruptive technologies, Disruptive technology, Emerging Technologies, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Fast Followers, Harvard Business Review Press, Leadership, management strategy, Market Leaders, Organizational Design, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

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