Designing the Digital Workplace for the End-to-End Employee Experience
As digital becomes instrumental to virtually every aspect of how we do our work in organizations today, two parallel and closely related concerns have joined the industry discussion. These two concerns, workforce engagement (which technology can very much help with) and the employee journey, have risen as urgent topics and joined the overall conversation about […]
Change Agents Go to Washington!
Drowning in paperwork? Demoralized by endless meetings where you sit and sit and sit, and have no voice? Tired of performance management reviews that have little to do with your potential or passion? Frustrated by knowledge that buries itself in graveyards of email thread coffins? Then, we have a workshop for you. Come get […]
Smarter Innovation: Road Map to the Future
Last spring, we were approached by the Academic Director of Columbia University’s Graduate Information and Strategy program, Katrina Pugh. She had received word about the innovative way our Change Agents work out loud in the cloud. We were asked to contribute to a management book published recently by ARK Group, “Smarter Innovation: Using Interactive Processes to Drive […]
Reason #30 Why We Can’t Change: We Don’t Have the Time
My friends and colleagues at Change Agents Worldwide are kicking off a “blog carousel” to address all these reasons why organizations can’t change. This list was carefully compiled by a Product Engineer of the Milwaukee Gear Company in 1959. These objections still live on today in memos, meetings, analysis decks, and teleconference calls over a half-century […]
Successful Networks Require a Cross-Disciplinary Team
It should come as no surprise that a one-dimensional approach to network “deployment” will yield lackluster results. In the heyday of the Enterprise 2.0 movement, it was largely IT that introduced social networks to the workforce. The mistake that many customers made in those early days was viewing social networks as a technology platform vs. […]
Passion is No Ordinary Word
[This is a bit of an insider post. New blog readers, please bear with me.] Here’s a question: When did you first fall in love with Luis Suarez? For me, it was sometime in 2006 or 2007. I first wrote about him on my blog in 2007 after he unpacked a 7-part analysis of the […]
How Do Enterprise Buyers Research New Software?
A few weeks ago, I wanted to know what role “social” plays in researching enterprise software. Every one of the billion dollar companies that responded to my inquiry said that blogs, social networks (from Twitter to LinkedIn), and online forums weighed heavily in their initial research and opinion formulation process. Of course, the traditional research […]
