By R "Ray" Wang on January 22, 2019
Globalization 4.0 Attempts To Address Populist Revolt Global leaders gathered in the icy cold confines of Davos Switzerland for the 2019 edition of the World Economic Forum (WEF). This 49th annual gathering’s theme focuses on Globalization 4.0 in the fourth industrial revolution. Though most have not encountered the third industrial revolution, let alone the fourth, […]
Posted in Featured Posts, Trends & Concepts | Tagged #davos19, #davos2019, #WEF, #wef19, #wef2019, 2019, Alliances, Apps Strategy, Artificial intelligence, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Davos, debt crisis, Digital Business, Digital Disruption, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, equal oppoortunity, Equal Opportunity, equality, event report, expectations gap, experience management, globalization 4.0, growth, innovation, jump start growth, Leadership, Microsoft Azure, R "Ray" Wang;, Retail, rwang0, Software Insider, SoftwareInsider, trends, World Economic Forum, XM
By R "Ray" Wang on January 19, 2019
Retail Innovation Continues To Improve As Budgets And Margin Grow Over 40,000 attendees gathered at Jacob Javitz convention center in New York City for the annual big show (see Figure 1.) The show kicked off with a keynote from BJ’s Wholesale Club Chairman, President, and CEO Chris Baldwin. Chris conveyed the impact of retail on […]
Posted in Business, Featured Posts, Trends & Concepts | Tagged #NRF2019, 2019, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, experience management, google, google cloud platform, growth, innovation, jump start growth, Leadership, microsoft, Microsoft Azure, National Retail Federation, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider, The Big Show, trends
By R "Ray" Wang on January 16, 2019
Apply the Account Categorization Framework to Succeed in Account-Based Strategies An account-based strategy model needs to focus on re-establishing relationships. With a very-well-defined list of business-to-business contacts, the go-to-market strategy requires a disciplined approach to re-engage with customers. Unfortunately, most field organizations are saddled with tech-laden complexity. Constellation Research suggests that clients put human relationships […]
Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged account based strategy, account categorization framework, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, experience management, growth, innovation, jump start growth, Leadership, R “Ray” Wang;, Research Report, rwang0, sales, sales effectiveness, sales strategies, Software Insider, SoftwareInsider, trends, vendor strategy
By R "Ray" Wang on January 3, 2019
Awards Recognize Mostly The Pinnacle and A Tinge Of Nadir For Enterprise Tech In 2018, enterprise tech remained fast-paced, innovative, and action-packed. The Constellation Research team attended over 250 enterprise tech events, handled 1000’s of inquiries and briefings, dealt with 1000’s of media inquiries, and reached 100’s of millions in the social sphere. With that […]
Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged 2018, 2018 Enterpries Awards, 2019, Accenture, adobe, Airtable, Alliances, Amazon, Amazon Web Services, Amazon.com, Andy Jassy, Apps Strategy, Artificial intelligence, Awards, aws, best practices, Business Transformation, C-Suite, Capgemini, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Data Catalog, data catalogs, Digital Business, Digital Disruption, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, experience management, GE, GE Digital, GitHub, google, growth, hcl, ibm, innovation, Jensen Huang, jump start growth, Leadership, Maersk, Magento, Marc Benioff, Marketo, Mendix, microsoft, Microsoft Azure, MuleSoft, nVidia, PE Firms, private equity, R "Ray" Wang;, rwang0, salesforce, salesforce.com, sap, Satya Nadella, servicenow, siemens, Software Insider, SoftwareInsider, Tata Consulting Services, TCS, Toilet Seat Logo, trends, vendor strategy, work coordination platforms, Workato, Workspan, XM
By R "Ray" Wang on December 24, 2018
Big Tech Still Remains Attractive, Especially With The Recent Valuation Downgrade Markets are still cautious. Global outlook looks very different than the US outlook. Actual economy and Wall Street remain disconnected. Meanwhile, markets are trying to figure out a rational explanation of which one is the leading vs lagging indicator. Algo’s have been reset so […]
Posted in Business, Featured Posts, Technology / Software | Tagged $APPL, $GOOG, $NFLX, $TSLA, 018, 2018, 2019, ADBE, adobe, Amazon, AMZN, apple, Apps Strategy, Artificial intelligence, best practices, Bigchain DB, blockchain, blockchain technology, Business Transformation, C-Suite, CDO, CEO, CFO, Chain Core, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Facebook, FB, google, growth, innovation, jump start growth, Leadership, microsoft, Monday's Musings, Netflix, Quorum., R "Ray" Wang;, rwang0, servicenow, Snow, Software Insider, SoftwareInsider, Tesla, vendor strategy
By R "Ray" Wang on May 22, 2018
Commerce Finally Comes To Adobe On May 21st, 2018, Adobe announced a $1.68 billion acquisition to acquire Magento for commerce capabilities and the developer ecosystem. When the transaction closes, the Campbell, Ca based company will be part of the Adobe Digital Experience team with Magento’s CEO Mark Lavelle reporting to Adobe’s executive vice president and […]
Posted in Business, Featured Posts | Tagged 2018, adobe, AI, Apps Strategy, Artificial intelligence, best practices, board room, Boardroom Priorities, brand, Brand Promises, brand strategy, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation BT-150, Constellation Research, COO, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, growth, innovation, jump start growth, Leadership, Magento, marketing cloud, mass personalization, Mass Personalization At Scale, Monday’s Musings, News Analysis, R “Ray” Wang;, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on May 11, 2018
It’s The Experience, Stupid! Over 18,000 customers, partners, prospects, and influencers gathered at the Sands Convention Center and Expo in Las Vegas for the annual ServiceNow Knowledge Event (see Figure 1). The vendor best known for its success in IT Service Management has been on a growth tear. In March 2017, CEO Frank Slootman handed […]
Posted in Business, Featured Posts | Tagged #Know18, 2018, Apps Strategy, CDO, CEO, CFO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, cloud integration, Cloud suites, Cloud Wars, CMO, Constellation Research, COO, CSM, CTO, Customer Experience, customer experience management, customer service, Customer Service Management, CX, dev/ops, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, Frank Slootman, Fred Luddy, Infinite Ambient Orchestration, itsm, John Donahoe, R "Ray" Wang;, rwang0, servicenow, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on May 7, 2018
Boardroom Failures Reflect Years Of Focus On EBIDTA and Return On Capital Faced with massive pressure to embark on their digital journey, boards and CEOs have sought case studies and examples of success to avail without realizing that each journey remains unique. While there are many proof of concepts in play, much of the innovation […]
Posted in Business, Featured Posts | Tagged 2018, Apps Strategy, best practices, board room, Boardroom Priorities, brand, Brand Promises, brand strategy, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation BT-150, Constellation Research, COO, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, growth, innovation, jump start growth, Leadership, Monday's Musings, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on March 26, 2018
Focus On Humanizing AI As organizations begin their journey into artificial intelligence (AI), ethics often enter the design process. While achieving a uniform set of ethics may seem insurmountable, some design points will help facilitate the humanization of artificial intelligence and provide appropriate checks and balances. Constellation has identified design pillars for Level 1 AI. […]
Posted in Technology / Software | Tagged 2018, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, Data Driven, data governance, data stewardship, Data to Decisions, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrputing digital, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise resource planning, enterprise software, ethics, machine learning, Mass Personalization At Scale, Matrix Commerce, Monday's Musings, personalization, personalization at scale, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tuesday's Tip, value exchange
By R "Ray" Wang on March 5, 2018
Amazon AR View Targets Android Amazon has added its AR View augmented reality (AR) offering to Android devices on Google’s ARCore. Developers can create AR experiences in applications, games, and other apps. The feature runs from Amazon’s app icon. The offering was launched on Apple iOS in November for customers using ARKit. Amazon AR […]
Posted in Technology / Software | Tagged #MWC18, 2018, AI, Amazon, Amazon AR View, android, apple, Apps Strategy, Artificial intelligence, Augemented Reality, Autonomous database, Big Ideas, blockchain, blockchain technology, board room, Boardroom Priorities, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, Cloud Platform, CMO, Constellation Research, COO, CTO, digital, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, Dynamic leadership, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Leadership, machine learning, MIT, Mobile World Congress, neural networks, News Analysis, R "Ray" Wang;, rwang0, sap, SAP Leonardo, Software Insider, SoftwareInsider, strategy, vendor strategy
