By R "Ray" Wang on May 10, 2019
PSA, Subscription Billing Power Customer Centric ERP Almost 600 customers, partners, and influencers joined the FinancialForce team in Las Vegas. May 7th to 9th, to experience the latest in professional services automation (PSA) and customer-centric ERP. CEO and President, Tod Nielsen, kicked off its user conference at the Aria Resort and Casino in Las Vegas. […]
Posted in Business, Featured Posts, Technology / Software | Tagged #FFCommLive19, 2013, 2019, accounting, AI, Apps Strategy, Artificial intelligence, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, Cloud ERP, cloud integration, Cloud Wars, Constellation Research, COO, CTO, Dan Brown, Data Driven, data driven digital network, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, Enteprise Resource Planning, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise resource planning, enterprise software, erp, event report, finance, financial apps, Financialforce, inventory management, Leadership, News Analysis, order management, public cloud, R "Ray" Wang;, Retail, revenue recognition, rwang0, service billing, Software Insider, SoftwareInsider, Subscription billing, subscription revenues, Tod Nielsen, vendor strategy
By R "Ray" Wang on May 4, 2019
Organizations Move Beyond The Post-Digital Era I am consciously scaring you into existence. The disruption ahead is not a fantasy. When I founded Constellation Research and then wrote the best-selling book, Disrupting Digital Business, we stood at the dawn of a major shift in business models and disruptive technologies that powered what we coined digital […]
Posted in Business, Featured Posts, Startup Lessons, Technology / Software, Trends & Concepts | Tagged 2019, Alliances, Apps Strategy, Artificial intelligence, best practices, Big Ideas, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, data-driven digital networks, debt crisis, Digital Business, Digital Disruption, Digital Divide, Digital Duopolies, digital ecosystem networks, Digital Ecosystems, digital enterprise platforms, digital feedback loops, digital monetization, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disrputing digital, disrupting digital, Disrupting Digital Business, disruptive, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, extreme EBITDA, globalization 4.0, growth, innovation, jump start growth, Leadership, partner ecosystems, partners, partnerships, post-digital era, R "Ray" Wang;, Retail, rwang0, short-termism, Software Insider, SoftwareInsider, trends
By R "Ray" Wang on March 25, 2019
Services Revenue Mix Could Reach 20% By 2020 Photo: @rwang0 On March 25, 2019, Apple held its special event on services at the Steve Jobs Theater in Cupertino, CA to launch and/or revamp 4 key services including: Apple News+. New service adds 300 magazines, the Wall Street Journal and more publications to 875 million iPhone […]
Posted in Business, Featured Posts, Startup Lessons, Technology / Software, Trends & Concepts | Tagged #appleevent, 2019, AI, Alliances, Amazon, Amazon Web Services, apple, Apple Pay, AppleArcade, AppleCard, AppleNews+, AppleTV+, Apps Strategy, Artificial intelligence, B2B E-commerce, B2C E-commerce, best practices, blockchain, blockchain technology, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, cloud integration, Cloud Wars, CMO, commerce, Constellation Research, COO, CRM, CTO, CX, Cyber security, Data Driven, data driven digital network, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, Digital Duopolies, digital ecosystem networks, Digital Ecosystems, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, experience management, google, growth, innovation, Leadership, multicloud, News Analysis, Private Cloud, Private Clouds, public cloud, R "Ray" Wang;, Retail, rwang0, Software Insider, SoftwareInsider, trends, vendor strategy
By R "Ray" Wang on January 22, 2019
Globalization 4.0 Attempts To Address Populist Revolt Global leaders gathered in the icy cold confines of Davos Switzerland for the 2019 edition of the World Economic Forum (WEF). This 49th annual gathering’s theme focuses on Globalization 4.0 in the fourth industrial revolution. Though most have not encountered the third industrial revolution, let alone the fourth, […]
Posted in Featured Posts, Trends & Concepts | Tagged #davos19, #davos2019, #WEF, #wef19, #wef2019, 2019, Alliances, Apps Strategy, Artificial intelligence, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Davos, debt crisis, Digital Business, Digital Disruption, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, equal oppoortunity, Equal Opportunity, equality, event report, expectations gap, experience management, globalization 4.0, growth, innovation, jump start growth, Leadership, Microsoft Azure, R "Ray" Wang;, Retail, rwang0, Software Insider, SoftwareInsider, trends, World Economic Forum, XM
By R "Ray" Wang on January 19, 2019
Retail Innovation Continues To Improve As Budgets And Margin Grow Over 40,000 attendees gathered at Jacob Javitz convention center in New York City for the annual big show (see Figure 1.) The show kicked off with a keynote from BJ’s Wholesale Club Chairman, President, and CEO Chris Baldwin. Chris conveyed the impact of retail on […]
Posted in Business, Featured Posts, Trends & Concepts | Tagged #NRF2019, 2019, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, experience management, google, google cloud platform, growth, innovation, jump start growth, Leadership, microsoft, Microsoft Azure, National Retail Federation, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider, The Big Show, trends
By R "Ray" Wang on January 16, 2019
Apply the Account Categorization Framework to Succeed in Account-Based Strategies An account-based strategy model needs to focus on re-establishing relationships. With a very-well-defined list of business-to-business contacts, the go-to-market strategy requires a disciplined approach to re-engage with customers. Unfortunately, most field organizations are saddled with tech-laden complexity. Constellation Research suggests that clients put human relationships […]
Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged account based strategy, account categorization framework, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, experience management, growth, innovation, jump start growth, Leadership, R “Ray” Wang;, Research Report, rwang0, sales, sales effectiveness, sales strategies, Software Insider, SoftwareInsider, trends, vendor strategy
By R "Ray" Wang on January 3, 2019
Awards Recognize Mostly The Pinnacle and A Tinge Of Nadir For Enterprise Tech In 2018, enterprise tech remained fast-paced, innovative, and action-packed. The Constellation Research team attended over 250 enterprise tech events, handled 1000’s of inquiries and briefings, dealt with 1000’s of media inquiries, and reached 100’s of millions in the social sphere. With that […]
Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged 2018, 2018 Enterpries Awards, 2019, Accenture, adobe, Airtable, Alliances, Amazon, Amazon Web Services, Amazon.com, Andy Jassy, Apps Strategy, Artificial intelligence, Awards, aws, best practices, Business Transformation, C-Suite, Capgemini, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Data Catalog, data catalogs, Digital Business, Digital Disruption, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, experience management, GE, GE Digital, GitHub, google, growth, hcl, ibm, innovation, Jensen Huang, jump start growth, Leadership, Maersk, Magento, Marc Benioff, Marketo, Mendix, microsoft, Microsoft Azure, MuleSoft, nVidia, PE Firms, private equity, R "Ray" Wang;, rwang0, salesforce, salesforce.com, sap, Satya Nadella, servicenow, siemens, Software Insider, SoftwareInsider, Tata Consulting Services, TCS, Toilet Seat Logo, trends, vendor strategy, work coordination platforms, Workato, Workspan, XM
By R "Ray" Wang on December 24, 2018
Big Tech Still Remains Attractive, Especially With The Recent Valuation Downgrade Markets are still cautious. Global outlook looks very different than the US outlook. Actual economy and Wall Street remain disconnected. Meanwhile, markets are trying to figure out a rational explanation of which one is the leading vs lagging indicator. Algo’s have been reset so […]
Posted in Business, Featured Posts, Technology / Software | Tagged $APPL, $GOOG, $NFLX, $TSLA, 018, 2018, 2019, ADBE, adobe, Amazon, AMZN, apple, Apps Strategy, Artificial intelligence, best practices, Bigchain DB, blockchain, blockchain technology, Business Transformation, C-Suite, CDO, CEO, CFO, Chain Core, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Facebook, FB, google, growth, innovation, jump start growth, Leadership, microsoft, Monday's Musings, Netflix, Quorum., R "Ray" Wang;, rwang0, servicenow, Snow, Software Insider, SoftwareInsider, Tesla, vendor strategy
By R "Ray" Wang on May 22, 2018
Commerce Finally Comes To Adobe On May 21st, 2018, Adobe announced a $1.68 billion acquisition to acquire Magento for commerce capabilities and the developer ecosystem. When the transaction closes, the Campbell, Ca based company will be part of the Adobe Digital Experience team with Magento’s CEO Mark Lavelle reporting to Adobe’s executive vice president and […]
Posted in Business, Featured Posts | Tagged 2018, adobe, AI, Apps Strategy, Artificial intelligence, best practices, board room, Boardroom Priorities, brand, Brand Promises, brand strategy, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation BT-150, Constellation Research, COO, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, growth, innovation, jump start growth, Leadership, Magento, marketing cloud, mass personalization, Mass Personalization At Scale, Monday’s Musings, News Analysis, R “Ray” Wang;, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on May 11, 2018
It’s The Experience, Stupid! Over 18,000 customers, partners, prospects, and influencers gathered at the Sands Convention Center and Expo in Las Vegas for the annual ServiceNow Knowledge Event (see Figure 1). The vendor best known for its success in IT Service Management has been on a growth tear. In March 2017, CEO Frank Slootman handed […]
Posted in Business, Featured Posts | Tagged #Know18, 2018, Apps Strategy, CDO, CEO, CFO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, cloud integration, Cloud suites, Cloud Wars, CMO, Constellation Research, COO, CSM, CTO, Customer Experience, customer experience management, customer service, Customer Service Management, CX, dev/ops, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, Frank Slootman, Fred Luddy, Infinite Ambient Orchestration, itsm, John Donahoe, R "Ray" Wang;, rwang0, servicenow, Software Insider, SoftwareInsider, vendor strategy
