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Digtial transformation

Why Digital Transformation Always Needs To Start With Customers First

Why Digital Transformation Always Needs To Start With Customers First

By Louis Columbus on September 11, 2020

63% of organizations say delivering an excellent customer experience as measured by customer satisfaction scores defines success as a digital-first business, according to a recent IDG study. 67% of CEOs say acting with agility is “the new currency of business; if we’re too slow, we will be bankrupt,” according to KPMG. 33% of CEOs say […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged BMC, BMC's Autonomous Digital Enterprise (ADE), BMC’s Autonomous Digital Enterprise Framework, Deloitte Insights’, Digital Maturity, Digtial transformation, IDG, KPMG, Louis Columbus' blog

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