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e20

The 5 Things You can do Today to Build a More Collaborative Workplace

The 5 Things You can do Today to Build a More Collaborative Workplace

By Michael Fauscette on February 11, 2014

I got a little frustrated last week, with several ongoing projects with multiple deliverables and supporting content I found myself constantly playing "who’s got the most current version of the file" and "where is that doc I need to read…

Posted in Technology / Software | Tagged collaboration, content, e20, eC3, email, Evernote, socbiz | 3 Responses

Event Report: The Evolution And Maturation of @Tibbr at #Tucon2013, the Tibco User Conference

Event Report: The Evolution And Maturation of @Tibbr at #Tucon2013, the Tibco User Conference

By R "Ray" Wang on October 21, 2013

tibbr Continues To Show Momentum In Customer Adoption And Addition Of Key Enterprise Social Features On October 14th to 17th 2013,  the Tibbr enterprise social crowd mingled with the core Tibco faithful at this year’s TUCON 2013 user conference in Las Vegas.  (An analysis of the broader Tibco announcements can be found from my colleague […]

Posted in Technology / Software | Tagged 2013, Apps Strategy, Cathay Pacific, Chief Collaboration Officer, Chief Customer Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, CMO, collaboration, collaboration software, e20, e2conf, early adopters, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise social networks, enterprise software, enterprise strategy, ESN, event report, future of work, Google Drive, Interport Police, Jive Software, KPN, Microsoft SharePoint, Moxie, Mzinga, News Analysis, Nielsen Company, partnerships, R "Ray" Wang;, rwang0, schneider electric, socbiz, social business, Social Business Software, Social Enterprise, social enterprise apps, social technologies, Software Insider, SoftwareInsider, t-mobile, The Men's Warehouse, The Nielsen Company, Thomson Reuters, tibbr, Tibco, TIBCO Software, Tibco Tibbr, user conference, user event, users, vendor events, vendor strategy, yammer, Yellow Pages Group

The New Engagement Platform Drives The Shift From Transactions

The New Engagement Platform Drives The Shift From Transactions

By R "Ray" Wang on August 28, 2012

Convergence In The Five Forces Of Consumerization Of Technology Drives The Next Big Thing Social has given us the tools to connect.  Mobile has given us the ability to interact any time and anywhere.  Cloud delivers access points to us with a rich array of content and information.  Big data provides us with the context […]

Posted in Business, Featured Posts | Tagged adobe, Amazon, Amazon EC2, Amazon Web Services, Amazon.com, apple, Apps Strategy, Atlasian, Badgeville, Box, Box.net, BPM, broadvision, BunchBall, Business Analytics, Business process, Business process management, business value, business value framework, BVF, CEO, CFO, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud, collaboration, collaboration software, community platforms, complex event processing, Constellation Research, Consumer Tech, Consumerization of IT, context, COO, Corporate Strategy, CRM, CrowdTwist, CTO, CubeTree, CustExp, customer engagement, Customer Experience, Decision Services, Design thinking, disruptive, disruptive technologies, Disruptive technology, e20, engagement, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, erp, future of work, Gigya, GoodData, google, ibm, IBM Connections, ibm software group, Interaction History, Jive, Jive Software, Lithium Technologies, microsoft, Microsoft Office, Microsoft SharePoint, Microsoft Windows, Monday's Musings, Moxie, oracle, outcome focused, People to People, predictive, R "Ray" Wang;, role, role-based design, rwang0, salesforce.com, sap, Software Insider, SoftwareInsider, tibbr, Tibco, TideMark, yammer | 2 Responses

News Analysis: Lithium Technologies Adds $53M in Financing

News Analysis: Lithium Technologies Adds $53M in Financing

By R "Ray" Wang on January 5, 2012

New Funding Shows Strength In Social Business Market And Lithium’s Business Model Emeryville, California based Lithum Technologies announced today that it raised $53.4M in financing.  The lead round is from New Enterprise Associates (NEA). Other investors include SAP Ventures. NEA leads the round with Peter Sonsini joining the board. Peter‘s been active with ecommerce play […]

Posted in Business | Tagged #socialenterprise, Apps Strategy, Benchmark Capital, CIO, CMO, Constellation Research, Constellation Research Inc., Customer Experience, customer experience management, customer service, Customer Support, DAG ventures, e20, e2conf, Emergence Capital, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, Greenspring Associates, innovation, lithium, Lithium Technologies, marketing, Marketing Automation, New Enterprise Associates, Peter Sonsini, R “Ray” Wang;, R "Ray" Wang;, rwang0, sales, sales force automation, service, Shasta Ventures, socbiz, social analytics, social business, Social Business Software, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, socialbusiness, Tenava Capital

Executive Profiles: Disruptive Tech Leaders In Social Business – Parker Harris, Salesforce.com

Executive Profiles: Disruptive Tech Leaders In Social Business – Parker Harris, Salesforce.com

By R "Ray" Wang on August 29, 2011

  Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Parker Harris, Co-Founder and Executive VP of Technology Biography Parker Harris founded salesforce.com along with […]

Posted in Business | Tagged #DF11, $crm Salesforce.com, Cloud, Cloud Computing, Co-Founder, Constellation Research, CRM, data.com, database.com, disruptive, disruptive technologies, Disruptive technology, Dreamforce, e20, e2conf, Enterprise 2.0, enterprise applications, enterprise apps, Executive Profiles, Forbes, Parker Harris, R “Ray” Wang;, R "Ray" Wang;, Radian 6, Radian6, rwang0, SaaS, SCRM, social business, Social Business Software, Social CRM, software as a service, Thursday's Tech Showcase, Thursday’s Tech Showcase | 1 Response

Research Summary: Introducing The 43 Use Cases For Social Business (Social Enterprise)

Research Summary: Introducing The 43 Use Cases For Social Business (Social Enterprise)

By R "Ray" Wang on August 28, 2011

The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT).  Just 18 months ago, early use cases identified 18 Use Cases for Social CRM (SCRM).  […]

Posted in Business, Featured Posts | Tagged #DF11, #socialenterprise, Apps Strategy, CIO, CMO, Customer Experience, customer experience management, customer service, Customer Support, e20, e2conf, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, HCM, HR, HR Tech, Human Capital Management, Human resources, innovation, marketing, Marketing Automation, Monday's Musings, Monday’s Musings, PLM, product lifecycle, project based solutions, projects, Public relations, R “Ray” Wang;, R "Ray" Wang;, rwang0, sales, sales force automation, service, socbiz, social analytics, social business, Social Business Software, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies | 1 Response

Executive Profiles: Disruptive Tech Leaders In Social Business – David Bankston, INgage Networks

Executive Profiles: Disruptive Tech Leaders In Social Business – David Bankston, INgage Networks

By R "Ray" Wang on August 23, 2011

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. David Bankston, Executive Vice-President and CTO, INgage Networks Biography David Bankston is the co-founder and chief […]

Posted in Business | Tagged Cloud, Cloud Computing, collaboration, collaboration software, community platforms, Constellation Research, David Bankston, disruptive, disruptive technologies, Disruptive technology, e20, e2conf, Enterprise 2.0, enterprise applications, enterprise apps, enterprise software, Executive Profiles, Forbes, INgage Networks, Neighborhood America, R “Ray” Wang;, R "Ray" Wang;, rwang0, SCRM, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, social technologies, Thursday's Tech Showcase, Thursday’s Tech Showcase | 1 Response

Monday’s Musings: A Working Vendor Landscape For Social Business

Monday’s Musings: A Working Vendor Landscape For Social Business

By R "Ray" Wang on August 15, 2011

Confusion Persists In The Social Business Market As with any new disruptive technology, the social business solution landscape faces a dynamic, confusing, and converging market. As vendors seek to grab mind share and market share, customers and prospects remain confused as to what are the right business problems to address with social business. However, rampant […]

Posted in Business, Featured Posts, Technology / Software | Tagged adobe, Adobe Omniture, Angel, Apps Strategy, Art Technology Group, ATG, Attensity, Attensity Group, Avaya, Bazaarvoice, broadvision, Broadvision Clearvale, CEO, CIO, Cisco, Cisco Quad, Clearvale, CMO, collaboration, collaboration software, community platforms, Consumerization of IT, CRM, customer engagement, customer experience management, customer service, disruptive, disruptive technologies, Disruptive technology, e20, e2conf, early adopters, early adoptions, early movers, eGain, Endeca, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise collaboration, enterprise software, enterprise strategy, Facebook, Genesys, Get Satisfaction, getsatisfaction, google, GooglePlus, ibm, IBM Connections, IBM Lotus, ibm software group, INgage Networks, Jive, Jive Software, KickApps, lithium, Lithium Technologies, microsoft, Microsoft Lync, Microsoft SharePoint, middleware, middleware platforms, Monday's Musings, Monday’s Musings, Moxie, Mzinga, NewsGator, Omniture, oracle, Oracle ATG, Oracle Beehive, R “Ray” Wang;, R "Ray" Wang;, RightNow, RightNow Technologies, rwang0, Saba, Salesforce Chatter, salesforce.com, sap, SAP Streamworks, SCRM, sharepoint, social business, Social Business Software, social commerce, Social CRM, Social Media, social middleware, social service, social support, social technologies, Socialcast, socialtext, Teleperformance, tibbr, Tibco, Tibco Tibbr, VMware, VMware SocialCast, west, yammer | 2 Responses

Enterprise 2.0: Whither thou Goest

Enterprise 2.0: Whither thou Goest

By Susan Scrupski on July 28, 2011

The conversation on the social web about whether “Enterprise 2.0” still has relevance has been ongoing for a long while.  Nearly everyone has weighed in on it who follows the space. Within my role here at the Dachis Group as Executive Director for the Social Business Council, I’ve often wondered whether it was time for […]

Posted in Featured Posts, Trends & Concepts | Tagged Blog Post, e20, Enterprise 2.0, social business

Enterprise 2.0: What if sales lived in the “cloud”?

Enterprise 2.0: What if sales lived in the “cloud”?

By Maggie Fox on July 27, 2010

I’ve attended the Enterprise 2.0 conference every year for the last three years. I’ve met good friends there for the first time, put faces to old friends I hadn’t yet had the pleasure of meeting IRL and I always look forward to catching up with many of the brilliant people I am lucky enough to […]

Posted in Trends & Concepts | Tagged Cloud Computing, e20, e2conf, Enterprise 2.0, Enterprise 2.0 Conference, sales, Social Media | 2 Responses

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