Polishing brand ERP
Kudos to Cindy Jutras for her study “Real Facts About ERP Implementation”. Her survey showed that two-thirds of respondents graded their ERP implementation as “successful” or “very successful.” The survey found 31% thought their ERP project was at least a partial success, while 2% thought they were “not very successful.” Only one out of 315 thought their […]
AI and the implementation consultant
I recently read an article which said “AI will not replace accountants and auditors, but accountants and auditors that use AI can replace those that don’t.” I predict that will also be true of implementation consultants in the next few years. SAP has invested in automation to analyze current ECC configurations, and to inspect custom […]
Implementation Groundhog Day
I was recently introduced to Bonnie Tinder, founder of Raven Intel. Her startup is on a mission to “quantify the quality” of HCM implementation projects, especially the role of the SI partner. As her site says “We’re amplifying the voice of the pastcustomer so the future customer can find the perfect partner.” It is a noble mission and she […]
SAP and Outsourcers: Fool me twice, shame on me
I am often asked why I was tough on SAP in SAP Nation. I usually correct them and say I was tough on SAP’s partners and how SAP did a poor job monitoring and managing them. I must say I groaned when I saw the SAP announcement where it plans to team with Accenture, Capgemni and Deloitte […]
Salesforce: Time to spread wings
Salesforce hosted an Analyst Summit last week. It was very well done – a nice blend of product, strategy, customer and partner sessions. Add their event to the list of excellent summits I wrote about last year. I have been a big fan of the cloud model and have written generously about Salesforce and its […]
Why does every sector underestimate Amazon?
Amazon finally broke out AWS revenues – it has an annual run rate of $ 5 billion with growth accelerating, and that is profitable. Lots of people are shocked Amazon has built a solid business in yet another sector – this time against titans like IBM, HP, Oracle and many other outsourcing/hosting firms. Not surprising […]
Empty calories at IBM
The WSJ profiles IBM CEO Ginni Rometty after its 12th straight quarterly decline in revenues and she calls some of her divested hardware units “empty calories” “These units were producing revenue but not profits” The WSJ adds a chart where they point out other businesses IBM has moved out of and markets IBM aspires to […]
Has HP bottled it?
After a terrible quarter, someone in HP has made the decision to run and hide – to cancel their September analyst event – an unprecedented action for a leading tech services provider to take
EDS to pay $460 million over CRM failure
System integrator, EDS, agreed to pay UK-based broadcaster British Sky Broadcasting (BSkyB) a total of £318 million ($460.3 million) to settle its lawsuit over a failed CRM project.
Cognizants own Digital Transformation
By Vinnie Mirchandani on December 4, 2017
You hear about digital projects at their clients, but you don’t hear much from outsourcers about their own transformations. Cloud competitors like Amazon, contract manufacturers like Foxconn and digital agencies have dramatically changed the landscape of services. So it was refreshing to spend some time recently with Raj Mehta, President of Cognizant, to discuss their […]
Posted in Business | Tagged Accenture, EDS), Industry Commentary, Outsourcing (IBM