The State of Enterprise Learning & the Rise of LinkedIn as a Learning Company
Enterprise learning has historically been met with disdain by employees. Rightfully so. We’ve all been punished with those IT security courses with cheesy actors that make you wish your computer crashed after about 60 seconds. But yet we have to sit through the pain for another 59 minutes. Along the way you try to fast […]
Ethical issues on the horizon for digital assistants focused at children?
What level of configuration (or self-configuration) will be possible through the parent panel? Will parents enable the ‘toy’ to suggest that it is time for bed, take a bath, be more polite, learn a language, understand algebra or religion??
The future of work…
Fast Company had a thought provoking post on The New Rules of Work – What Work Will Look Like in 2025. The focus of the article is on the technology enhanced human, enhanced by offloading many of the mundane elements of work on automation. Some of those elements (like recognizing faces) may weaken some of […]
In-shoring opportunities in with automation
I had a long discussion with a serial entrepreneur last week that is looking to define a service offering in the help desk/virtualized meeting/education front. He seems to have a good handle on the business model and the differentiation between what he provides and the other services in the market place. During the discussion, it […]
Service Innovations over time…
I was in an exchange with Jim Spohrer (of IBM) the other day about Service innovations and he gave me the following lists dealing with service innovations: Top Ten Service Innovations in all of History 1. Division of Labor – an entity gets to do more of what they do best, and less of what […]
If You Have More Than Three Priorities, You Have No Priorities
Some rights reserved by hockadilly One of my favorite sayings (with apologies to Jim Collins, author of From Good to Great) is: “If you have more than three priorities, you have no priorities.” I literally use this to run my business life – every year, my team and I agree on three high-level strategic priorities for the […]
The Skills Gap; Building a Social Business
In the recent IDC annual social business survey (June, 2012, N=700) we found that 67% of North American companies were using / implementing social solutions. That’s a huge number and up 25% in only a year. With this rapid increase…
Canada’s Next Five Years
1997-2012: Fear, Uncertainty, Doubt. 2012-2020: Optimism, Opportunity, Execution. I’ve been bullish for a while now, it’s no secret. It was 5 years ago that I was writing off VC in Canada and explaining how startups needed to step up to create an environment to bring them back. And like a bowl of Sea Monkeys, the […]
Come On Silicon Valley, We Can Provide a Better Rx for Jobs!
Fortune magazine has an article running that Techmemed about some advice Barrack Obama is getting about jobs from Silicon Valley Heavyweights like Kleiner VC John Doerr and Facebook COO Sheryl Sandberg. They’re all about Education and Immigration Visa Reform as the path to creating jobs, along with plugs along the way for their own ventures. Here […]
Can You Write a Full Sentence of More Than 140 Characters Anymore?
In the IT Services industry you have to be able to write code. And English. In fact, not being able to write code may be alright. But without English you just can’t function. And yet, it is surprising how little attention is paid to written communication skills. The BPO industry trained thousands of people in […]
