By Paul Greenberg on October 19, 2011
This Friday at 6pm Eastern time, the seven CRM Idol finalists – 4 from the Americas and 3 from EMEA – will be submitting their videos that will pretty much determine who is going to be chosen the first ever CRM Idol finalist from the Americas and from EMEA. There is a lot at stake […]
Posted in Featured Posts, Technology / Software | Tagged Assistly, CRM Idol, CRMIDOL, crowd factory, EMEA, Get Satisfaction
By R "Ray" Wang on January 31, 2011
Greeting from London! It’s been a great surprise to enjoy the sunny and warm weather (by UK standards) as I readjust my body clock. Thankfully, I’ve had a chance to catch up with a few new and old clients, several analysts, media moguls, and in real life meetups w/ close relationships (i.e. @grahamhill and @buchanla) […]
Posted in Trends & Concepts | Tagged @buchanla, @grahamhill, BPO, Capgemini, Cloud, Cloud Computing, Cloud options, CRM, Design thinking, EMEA, Graham Hill, Laurence Buchanan, Monday's Musings, Monday’s Musings, R “Ray” Wang;, R "Ray" Wang;, rwang0, SCRM, Social CRM, Trip Report, wipro