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Enterprise 2.0

A CIO's guide to the future of work

A CIO’s guide to the future of work

By Dion Hinchcliffe on October 30, 2014

Today’s digital workplace is constantly inundated with new applications and devices, as tech investment also decentralizes. Top technology leaders are seeking an orderly path to improvement, yet the the way forward remains more turbulent than ever. Fortunately, there are perspectives that can help.

Posted in Business, Featured Posts | Tagged #futureofwork, CIO, collaboration, Consumerization, CXO, Enterprise 2.0, enterprise software, future of work, IT Priorities, mobility, Unified Comms | 1 Response

Disrupting Today's Workplace - Part Two

Disrupting Today’s Workplace – Part Two

By Michael Fauscette on July 7, 2014

 

Posted in Featured Posts, Trends & Concepts | Tagged Blog, Business Models, disruptwork, Enterprise 2.0, future of work, mobile, networked business, social business, Social CRM, Social Enterprise, social web, technology, Web 2.0, Web 3.0, Web/Tech | 2 Responses

Social Business Maturity Model, The Next Generation

Social Business Maturity Model, The Next Generation

By Michael Fauscette on May 29, 2014

Way back in 2011 we published a maturity model for the adoption of social technologies and the resulting cultural and process changes that those technologies could enable. Quite a lot has happened since then of course but happily some of the fundamental business impacts from the use of social technologies hasn’t. We do understand them […]

Posted in Featured Posts, Trends & Concepts | Tagged Business Models, custoemr, CX, employee, engagement, Enterprise 2.0, EX, experience, future of work, idc, maturity, model, networked business, partners, socbiz, Social, social business, Social CRM, Social Enterprise, social web, technology, Web/Tech | 1 Response

Microsoft Office for iPad: One More Thought on Application Silos

Microsoft Office for iPad: One More Thought on Application Silos

By Michael Fauscette on April 28, 2014

As I was re-reading my post on application silos I realized I forgot to include one additional example of the current problem. Recently Microsoft released Office for iPad. Now going beyond whatever I think of Office in general, I am in a situation where I have to use Office so having it (finally!) available on […]

Posted in Featured Posts, Technology / Software | Tagged Enterprise 2.0, iPad, microsoft, mobile, Office, SaaS, social business, Social Enterprise, technology

Successful Networks Require a Cross-Disciplinary Team

Successful Networks Require a Cross-Disciplinary Team

By Susan Scrupski on April 9, 2014

It should come as no surprise that a one-dimensional approach to network “deployment” will yield lackluster results.  In the heyday of the Enterprise 2.0 movement, it was largely IT that introduced social networks to the workforce.  The mistake that many customers made in those early days was viewing social networks as a technology platform vs. […]

Posted in Trends & Concepts | Tagged adoption, change agents, Change Management, Digital Workplace, Enterprise 2.0, future of work, Leadership, Organizational Change, Social network, social network analysis

Social Business: Pining for the Fjords!

Social Business: Pining for the Fjords!

By Susan Scrupski on December 5, 2013

“I’ll tell you what’s wrong with it…  It’s dead!” So, which is it dead or not dead?   There is so much confusion in the market about what “Social Business” is, it might as well be a dead parrot (too).  And there is no shortage of people who come at this conversation with a perspective […]

Posted in Featured Posts, Trends & Concepts | Tagged 2.0 Adoption Council, Change Agents Worldwide, deloitte, Enterprise 2.0, MIT SMR, Muhammad Yunus, Nilofer Merchant, research, social business, social collaboration, Social Media, Socialcast, Trends Research | 1 Response

Research Summary: Demystifying Social Business – Optimizing the Lead to Deal Process (Sales)

Research Summary: Demystifying Social Business – Optimizing the Lead to Deal Process (Sales)

By R "Ray" Wang on June 12, 2013

Forward And Commentary Constellation Research pioneered the complete set of front office and back office use cases for social business in 2010. This report provides insight into a key mega-area — lead to deal use cases. This best practices research report offers insight into two of Constellation’s primary research themes, the Next-Generation Customer Experience and […]

Posted in Business | Tagged Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, CIO, Constellation Research, Engage, engagement, Engagement Apps, enterprise, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, Lead to deal, R "Ray" Wang;, Research Report, Research Summary, rwang0, sales, socbiz, social business, Social Business Software, social business strategist, Social Enterprise, social enterprise apps, Social Media, social sales insights, Software Insider, SoftwareInsider | 2 Responses

Social media's rocky road in business

Social media’s rocky road in business

By Dion Hinchcliffe on February 6, 2013

Those who track the online discourse on enterprise social media are surely aware that the trough of disillusionment is likely at hand. Yet the dreaded industry trough, brought about by the over-heated promises and inflated expectations bandied about from just about every quarter — including thought leaders, journalists, vendors, and yes, even end-users themselves — […]

Posted in Featured Posts, Trends & Concepts | Tagged BranchOut, Enterprise 2.0, Enterprise resource planning, linkedin, Salesforce Chatter, social business, Social Media | 1 Response

CRM Watchlist 2013: and now, the Winners!

CRM Watchlist 2013: and now, the Winners!

By Paul Greenberg on January 21, 2013

Today, I’m announcing the 2013 winners of the CRM Watchlist, including the vendors, the consulting/systems integrators, and the Ones to Watch.

Posted in Business, Featured Posts | Tagged CRM Watchlist, CRM Watchlist 2013, Emerging Tech, Enterprise 2.0, Reviews, Tech Industry | 7 Responses

2012: The Year in Enterprise Software

2012: The Year in Enterprise Software

By Michael Fauscette on January 4, 2013

As we move into 2013 it’s time to take a look back and see what major events shaped and changed enterprise software in 2012. It was an active year, particularly from the standpoint of continued consolidation in the enterprise software…

Posted in Business, Featured Posts, Technology / Software | Tagged acquisition, Business Models, CIO, CX, enterprise, Enterprise 2.0, ESN, innovation, IT, microsoft, mobile, networked business, oracle, SaaS, salesforce.com, sap, socbiz, Social, social business, Social CRM, Social Enterprise, social web, technology, Technology / Software, Web/Tech | 1 Response

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