By Dion Hinchcliffe on September 14, 2018
As an industry, we have collectively returned to that eternal debate about what constitutes a largely technical evolution versus when an important digital idea becomes a full-blown business trend. This has happened before with Web sites, e-commerce, mobile applications, social media, and other well-known advances. It can be hard to remember that at first these […]
Posted in Featured Posts | Tagged APIs, business strategy, CDO, CIO, ecosystem, Enterprise architecture, microservices, platform
By Dion Hinchcliffe on May 28, 2014
Much has been made recently of the imperative to fully transition our businesses into the modern digital world. It now hardly needs to be said at this point. There is even some encouraging news for traditional enterprises: The latest data from Forrester shows that companies are indeed at long last making digital transformation a top […]
Posted in Business | Tagged Analysis, Crowdsourcing, Enterprise architecture, peer production, strategy, The Enterprise, Trends and Statistics |
By Dion Hinchcliffe on May 12, 2014
Many of you know that over the last several years I’ve tried to make the case that most organizations are currently falling behind the advancing pace of technological change. That business is so centered around technology today is the reason why addressing this has become a top competitive issue. Becoming better adapted to tech change […]
Posted in Business, Featured Posts | Tagged Analysis, Crowdsourcing, Enterprise architecture, Network effects, NGE2014, social business, Social Media, strategy, The Enterprise
By Dion Hinchcliffe on April 5, 2014
I’m looking forward to traveling to Paris, France the week after next to provide the opening keynote to the Intersection Conference. Intersection is an intriguing new multi-disciplinary event organized by Milan Guenther that’s intended to explore how we should design our organizations for the future. Milan also wrote a terrific book by the same name, […]
Posted in Business | Tagged Analysis, Enterprise architecture, strategy, The Enterprise, Trends and Statistics |
By R "Ray" Wang on July 1, 2013
Just 14 months after announcing the acquisition of Trinicom, Kana has revealed the latest release of its cloud customer service suite for the mid-market, Kana Express. Released on June 27, 2013, the new product reflects the company’s mission “To provide leading customer service solutions that empower our customers to create experiences that count, for their […]
Posted in Technology / Software | Tagged #custserv, $KANA, Accel-KKR, Apps Strategy, best of breed, Business Analytics, Chief Customer Officer, Chief Marketing Officer, Chief Service Officer, CIO, Cloud, Cloud Computing, Cloud options, Cloud Wars, CMO, Constellation Research, context, CRM, CustExp, Customer Experience, customer experience management, customer relationship management, customer relationship management (CRM), customer service, Customer Support, CXP, Engage, engagement, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, enterprise strategy, Kana Express, Kana Software, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Omnichannel, R "Ray" Wang;, rwang0, software as a service, Software Insider, Software Vendors, SoftwareInsider, vendor strategy
By R "Ray" Wang on January 14, 2013
In a global announcement in Palo Alto, New York and Frankfurt, SAP’s top executives Dr. Vishal Sikka, Rob Enselin, Jim Haggeman Snabe, and legendary founder and chairman Dr. Hasso Plattner announced availability of SAP’s Business Suite powered by SAP HANA. SAP has rewritten the Business Suite to work on SAP’s HANA platform and believes that […]
Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, Architecture, Business Analytics, Business Outcomes, Business suite 7, business value, columnar database, Constellation Research, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, enterprise strategy, erp, IBM DB2, Microsoft SQL Server, News Analysis, next gen apps, next generation, Next generation apps, NextGen, oracle, R "Ray" Wang;, rwang0, sap, SAP Business Suite 7, SAP Hana, Software Insider, SoftwareInsider, upgrade, upgrades, user strategy, vendor events
By R "Ray" Wang on January 3, 2013
The Inside Story On Oracle Fusion Apps At The End of 2012 Constellation sat down with Steve Miranda, Oracle’sExecutive Vice President of Oracle Applications Product Development to discuss the state of Oracle Fusion Apps in a no-holds barred honest conversation about what’s working, what’s not, and what to look forward to in 2013. R “Ray” […]
Posted in Technology / Software | Tagged Apps Strategy, Architecture, Business Outcomes, business platforms, business solutions, business technology, Chief Collaboration Officer, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, CMO, collaboration, collaboration software, Constellation Research, Consumerization of IT, COO, Corporate Vision, Corporate Vision And Strategy, CTO, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, Data to Decisions, Data2Decisions, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, enterprise strategy, erp, IT Strategy, Market Maker 1:1, Next generation apps, Oracle Apps Unlimited, Oracle E-Business Suite, Oracle Fusion Apps, Oracle Public Cloud, R "Ray" Wang;, rwang0, SaaS, saas bigots, SaaS strategies, salesforce.com, sap, Software Insider, Software Vendors, SoftwareInsider, Steve Miranda, vendor strategy |
By R "Ray" Wang on October 16, 2012
Think TED Meets Enterprise For The C-Suite – Constellation’s Connected Enterprise. Constellation’s flagship event, Connected Enterprise 2012, starts November 9th to 11th, 2012. This intimate innovation summit in Dana Point, CA (www.stregismb.com) is designed for senior business leaders who are attempting or successfully using disruptive technologies such as social business, cloud computing, mobile enterprise, big […]
Posted in Trends & Concepts | Tagged aaron levie, Adam Pisoni, Box, CoIT and the New CSuite, Constellation Research, Constellation SuperNova Awards, digital marketing, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise class, enterprise software, enterprise strategy, event report, future of work, innovation, microsoft, Microsoft Business Solutions, Microsoft Dynamics, Mike Ehrenberg, R "Ray" Wang;, rwang0, sap, SAP AG, Software Insider, SoftwareInsider, Tech Optimization And Innovation, Vishal Sikka, yammer
By R "Ray" Wang on October 1, 2012
Think TED Meets Enterprise For The C-Suite We are almost 30 days away from Constellation’s flagship event -Connected Enterprise 2012! This event from November 9th to 11th, 2012, celebrates innovation in the enterprise and the impact of disruptive technologies on business. Our theme for 2012 and 2013 centers on the “Art of the Possible”. This […]
Posted in Business | Tagged Constellation Research, Constellation SuperNova Awards, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise class, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, event report, innovation, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider
By R "Ray" Wang on March 19, 2012
Forward And Commentary Software ownership costs continue to escalate as vendors accelerate their efforts to capture support and maintenance revenues. Some vendors have gone to the extreme to eliminate third-party options for their customers. This best practices report examines three strategies to free up unnecessary costs to fund innovation and new projects. A. Introduction On […]
Posted in Business, Featured Posts, Technology / Software | Tagged #techoptimization, 3PM, 3rd party maintenance, Apps Strategy, best practices, Bil of Rights, bill of rights, BMC, budgets, business value, business value framework, BVF, CEO, CFO, Chief Financial Officer, Chief information officer, Chief procurement officer, CIO, Cloud, Cloud Computing, Cloud options, CMO, Computer Associates, Constellation Research, Consumerization of IT, contract negotiations, contract strategy, COO, cost reduction, CRM, CTO, Customer Support, deployment options, disruptive, disruptive technologies, Disruptive technology, E-Commerce, Emerging Technologies, enterprise, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise class, Enterprise Irregular, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Epicor, erp, ibm, Infor, Infor Global Solutions GmbH, Jive, license credits to new products, license fees, license management, license parking, license policy, license returns, lithium, maintenance, maintenance fees, microsoft, oracle, QAD, R "Ray" Wang;, Research Report, Research Summary, rimini street, rwang0, sap, SAS Institute, socbiz, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, social media monitoring, social support insights, socialbusiness, software as a service, software bill of rights, software contract reviews, software escrow, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Spinnaker, technology budgets, Technology Optimization, Third Party Maintenance, user strategy, users, vendor strategy
