By Naomi Bloom on June 8, 2015
Objects To The Left Of Us, Objects To The Right Introduction I’ve been on the warpath about flawed HR technology object models (and their predecessors, flawed data models) for longer than most of you have been sentient. My pique on this subject goes way back to the late 80’s and a now infamous consulting gig at […]
Posted in Featured Posts, Trends & Concepts | Tagged "Killer" HRMDS Scenarios, enterprise software, HRM Software, Looking Back/Looking Forward, Models/Modeling, Preferred Architectural Behaviors | Leave a response
By Paul Greenberg on June 1, 2015
We continue to take a look at the CRM Watchlist customer engagement grouped winners, Pitney Bowes, Thunderhead and Totango. All three have unique value propositions – I doubt they would ever compete with each other.
By Naomi Bloom on May 22, 2015
It’s critical to get as much as possible of the core from a single vendor but only if that vendor can offer you a truly integrated core.
Posted in Featured Posts, Technology / Software | Tagged Cloud Computing, enterprise software, HR Tech, HRM Software, HRMDS, KSAOCs, software as a service, Vocabulary Shapes Our Thinking | Leave a response
By Paul Greenberg on May 18, 2015
SAP’s annual conference has a long lineage and is arguably one of the most important – and very revealing – conferences in the technology world. They are always amazing and always puzzling. Paul Greenberg explains the conundrum.
By Paul Greenberg on May 13, 2015
I’ve been back from SugarCon 2015 a couple of weeks along with about 1000 other people give or take a few. I (and the other 999 plus) have had some time to think about what I saw and it was fascinating as always. This company, which I’ve known one way or the other for 10 […]
By Charlie Bess on May 13, 2015
What should ‘we’ be doing differently now that computing’s impact moves both deeper and broader into the business?
Posted in Technology / Software | Tagged analytics, Business Model, Business modeling, Business Transformation, enterprise software, Home automation, Internet of Things, IoT, Sensing, sensors | Leave a response
By Paul Greenberg on April 27, 2015
NICE, SAS and Verint have one thing in common: Customer engagement analytics and optimization solutions. Beyond that, they are all different. See why and what they have to be do to be different and even more successful.
By Jason M. Lemkin on April 23, 2015
The other day as you may have seen Michael Krigsman from CXO Talk and I did an in-depth sessions about learnings about the next great generation of SaaS companies, and how they are scaling. The video is embedded below and got 5k+ views just over the weekend so it seems to have hit some nerve. […]
By Vinnie Mirchandani on April 23, 2015
The WSJ profiles IBM CEO Ginni Rometty after its 12th straight quarterly decline in revenues and she calls some of her divested hardware units “empty calories” “These units were producing revenue but not profits” The WSJ adds a chart where they point out other businesses IBM has moved out of and markets IBM aspires to […]
By Paul Greenberg on April 9, 2015
Customer Engagement puts on its first big boy pants If you travel back in time a few years and listen in on boardrooms, customer engagement wasn’t much of a discussion. The rage was all “social” but as Gartner would put it, social was in the midst of a rather heavy hype cycle. Nonetheless, social bore […]
Posted in Business, Featured Posts | Tagged CRM Watchlist, CRM Watchlist 2015, customer engagement, Customer Experience, customer relationship management, enterprise software, Google Analytics, lithium, Medallia