Redesigning the Enterprise from the People Up
Top-down business process design is getting a bit of a bad rap at the moment, and deservedly so, say some. There’s a new meme in town called social business that says we should design enterprise systems around the people that…
IBM Hefts Onset of Social Business
With its Notes pedigree, IBM’s Lotus family of products dates back to the very beginnings of enterprise collaboration software. Its presence in the collaboration market is still substantial, so it was probably only a matter of time before IBM started leavening its Lotus marketing with talk of social business, the happening new name for what […]
It’s a Connected World
This blog’s overriding interest is in the use of Web technologies to connect people in business. As we start to wrap up another year, I’d like to draw your attention to a couple of useful resources that show how connected…
Avoiding Social Stovepipes in the Enterprise
One of my first thoughts about the pricing announced a year ago for Salesforce.com’s Chatter collaboration tool was that it should be free to casual users: “Salesforce.com will be wise to make its as-yet unpriced ‘Chatter Lite’ license — which provides Chatter without Force.com or Content — free-of-charge. This should become the Chatter equivalent of […]
Is Enterprise 2.0 Dead, or Just Regenerating?
In the BBC’s long-running cult sci-fi series Dr Who, the titular character ‘regenerates’ into a new body once the old one becomes worn out or damaged. It’s a narrative sleight-of-hand that allows the show’s producers to refresh the character each…
Chatter, the CB Radio of Enterprise 2.0
An article published earlier this month lists six examples of how Salesforce.com is using its own Chatter collaboration tool within its operations. It sheds some useful light on what Chatter is good for, and it put me in mind of…
People and Processes Make the Social Web Work
Listen to my conversation with Yogesh Gupta, CEO of enterprise web content management company Fatwire. In this podcast, find out how businesses are using social media to make their websites more engaging and interactive, and learn the importance of having…
E-Commerce Pioneer Brings Social Web to the Enterprise
Listen to my conversation with Giovanni Rodriguez, chief marketing officer of e-business pioneer BroadVision, which recently launched a new enterprise social networking platform called Clearvale. In this podcast, find out how business-to-business websites have evolved over the past decade-and-a-half to…
Is Collaboration About Content, Process or Goals?
With its acquisition announced last week of enterprise social networking vendor CubeTree, Successfactors provides a new answer to the question I posed here a couple of months back: Can Enterprise 2.0 Apps Stand Alone?. At the time, I wrote there was an “unresolved question whether collaboration gets subsumed into content management or process management.” Successfactors […]
