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Are BPO newcomers running out of gas?

Are BPO newcomers running out of gas?

By Phil Fersht on January 5, 2011

We’ve been wallowing in white papers, plied with PowerPoint and overwhelmed with oratory, but despite all the chest-pumping, the very latest market picture of F&A BPO sends us one very clear message: the market remains dominated by a small handful of established service providers, while the market entrants of recent years have struggled to make a […]

Posted in Business, Featured Posts | Tagged Accenture, ACS, BPO, Capgemini, cognizant, Enterprise Irregulars, EXL, Genpact, ibm, InfosysBPO, IT Outsourcing / IT Services, Outsourcing Research, Outsourcing Vendors, The Future of Outsourcing, wipro, WNS, Xerox

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