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Filling station

The Gas Pump Theory of User Interaction

The Gas Pump Theory of User Interaction

By Bob Warfield on May 28, 2010

You can learn a lot from simple things in life.  Simple behaviors that run below the level of consciousness make decisions for us all the time. Take the humble gas pump as an example.  Pretty simple to operate.  Yet I noticed some time ago that gas station operators were changing the order in which they […]

Posted in Business, Featured Posts | Tagged Business, Customer Management, customer service, Filling station, Helpstream, user interface | 1 Response

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