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Financial Express

Modeling the Procurement BPO of the Future (Part 1)

Modeling the Procurement BPO of the Future (Part 1)

By Jason Busch on June 29, 2010

The offshore BPO industry is in the midst of a gradual (some might argue more rapid) transformation from delivering low-to-moderate value services and results for commensurate costs and returns to serving as the process equivalent (or better) for in-house functions in Global 2000 companies. A recent column in India’s Financial Express highlights this emerging evolution […]

Posted in Business | Tagged BPO, business process outsourcing, Financial Express, Genpact, India, Six Sigma

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