Predicting The Future Of Digital Marketplaces
The U.S. B2B eCommerce market is predicted to be worth $1.2T by 2022 according to Forrester. 75% of marketing executives say that reaching customers where they prefer to buy is the leading benefit a company gains from selling through an e-commerce marketplace according to Statista. 67% strongly agree to the importance of B2B e-commerce being critical to their […]
10 Charts That Will Change Your Perspective Of Big Data’s Growth
Worldwide Big Data market revenues for software and services are projected to increase from $42B in 2018 to $103B in 2027, attaining a Compound Annual Growth Rate (CAGR) of 10.48% according to Wikibon. Forrester predicts the global Big Data software market will be worth $31B this year, growing 14% from the previous year. The entire global […]
Gartner, the lightning rod
Once again Gartner is in the news. Its is being sued and a whole slew of blogs and articles have piled on. My summer project researching and writing about the SAP economy has allowed me a chance to go back and review 20+ years of market research, articles, blogs and presentations. Part of me wonders […]
Smart Process Apps with Kofax and Forrester
Kofax sponsored a webinar last week (replay here) featuring Andy Bartels of Forrester Research speaking about Smart Process Applications (SPA): a term introduced by Forrester to describe collaborative, process-based packaged applications for human-centric work. In their terms: “a new generation of applications to help make human-centric, collaborative business activities be more effective”, with the goal […]
Voice of the Customer is Dead
Companies that obsess about customers invest differently than those companies which do not.
Organized Robbery
We’re at a time of rebellion against maintenance fees, which now include the elements of insurance, extortion, declining systems, and of course refactoring all of which add to the costs of any implementation. Add that into the actual implementation itself, and one is left with whopping fees and eventually ineffective…
What Organizations Want From Case Management
There was an AIIM webinar today on supporting the information worker with case management, featuring Craig Le Clair from Forrester. Le Clair introduced the concept of information workers, a term that they use instead of knowledge worker, defined as “everyone between 18 and 88 with a job in which they use a computer or other […]
Forrester Sourcing Forum Dispatch: Learning From Cisco’s Global Procurement Transformation (Part 1)
I spent the better part of yesterday at Forrester’s Sourcing and Vendor Management Forum in Chicago, which featured a number of excellent presentations by practitioners and Forrester analysts on both IT/services procurement and th…
Forrester’s Services Procurement Wave — Do the Means Justify the End? (Part 1)
I’ll be the first to admit: I can’t stand forced vendor rankings by third party firms, analyst or otherwise. Ever since I spent sleepless nights on the vendor side pulling together RFP responses from questionnaires that often show…
Forrester BP&AD Forum Keynote: The Empowered Future
I’m in DC at the Forrest Business Process and Application Delivery Forum – always a good conference in my experience – and Connie Moore opened the event with the morning keynote on business transformation and IT transformation. She showed some really great imagery about agility: a video clip of running water to represent where we […]
