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Forrester

Predicting The Future Of Digital Marketplaces

Predicting The Future Of Digital Marketplaces

By Louis Columbus on November 27, 2018

The U.S. B2B eCommerce market is predicted to be worth $1.2T by 2022 according to Forrester. 75% of marketing executives say that reaching customers where they prefer to buy is the leading benefit a company gains from selling through an e-commerce marketplace according to Statista. 67% strongly agree to the importance of B2B e-commerce being critical to their […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged Altimeter Group, byline=Louis Columbus, Digital Marketplaces, ECommerce, Forrester, google cloud platform, Kahuna, machine learning

10 Charts That Will Change Your Perspective Of Big Data's Growth

10 Charts That Will Change Your Perspective Of Big Data’s Growth

By Louis Columbus on June 2, 2018

Worldwide Big Data market revenues for software and services are projected to increase from $42B in 2018 to $103B in 2027, attaining a Compound Annual Growth Rate (CAGR) of 10.48% according to Wikibon. Forrester predicts the global Big Data software market will be worth $31B this year, growing 14% from the previous year. The entire global […]

Posted in Business, Featured Posts, Technology / Software | Tagged analytics, Big Data, Forrester, Louis Columbus, McKinsey Analytics

Gartner, the lightning rod

Gartner, the lightning rod

By Vinnie Mirchandani on August 11, 2014

Once again Gartner is in the news. Its is being sued and a whole slew of blogs and articles have piled on. My summer project researching and writing about the SAP economy has allowed me a chance to go back and review 20+ years of market research, articles, blogs and presentations. Part of me wonders […]

Posted in Business, Featured Posts | Tagged Forrester, gartner, IDG, Magic Quadrant, sap

Smart Process Apps with Kofax and Forrester

Smart Process Apps with Kofax and Forrester

By Sandy Kemsley on April 30, 2013

Kofax sponsored a webinar last week (replay here) featuring Andy Bartels of Forrester Research speaking about Smart Process Applications (SPA): a term introduced by Forrester to describe collaborative, process-based packaged applications for human-centric work. In their terms: “a new generation of applications to help make human-centric, collaborative business activities be more effective”, with the goal […]

Posted in Technology / Software | Tagged ACM, BPM, Business process management, ECM, Forrester, Forrester Research, Kofax, modeling

Voice of the Customer is Dead

Voice of the Customer is Dead

By Jeff Nolan on June 29, 2011

Companies that obsess about customers invest differently than those companies which do not.

Posted in Business | Tagged CRM, customers, Forrester, Get Satisfaction, Social CRM, Social Media, social networks | 3 Responses

Organized Robbery

Organized Robbery

By John Taschek on January 24, 2011

We’re at a time of rebellion against maintenance fees, which now include the elements of insurance, extortion, declining systems, and of course refactoring all of which add to the costs of any implementation. Add that into the actual implementation itself, and one is left with whopping fees and eventually ineffective…

Posted in Business, Featured Posts | Tagged @stevegillmor, Cloud, Cloud Computing, CloudAve, Duncan Jones, Forrester, maintenance, maintenance fees, oracle, pricing, salesforce, salesforce.com, Web/Tech

What Organizations Want From Case Management

What Organizations Want From Case Management

By Sandy Kemsley on November 17, 2010

There was an AIIM webinar today on supporting the information worker with case management, featuring Craig Le Clair from Forrester. Le Clair introduced the concept of information workers, a term that they use instead of knowledge worker, defined as “everyone between 18 and 88 with a job in which they use a computer or other […]

Posted in Business | Tagged ACM, AIIM, Case management, Forrester, knowledge worker

Forrester Sourcing Forum Dispatch: Learning From Cisco’s Global Procurement Transformation (Part 1)

Forrester Sourcing Forum Dispatch: Learning From Cisco’s Global Procurement Transformation (Part 1)

By Jason Busch on November 10, 2010

I spent the better part of yesterday at Forrester’s Sourcing and Vendor Management Forum in Chicago, which featured a number of excellent presentations by practitioners and Forrester analysts on both IT/services procurement and th…

Posted in Business | Tagged Cisco Systems, Forrester, procurement | 1 Response

Forrester’s Services Procurement Wave -- Do the Means Justify the End? (Part 1)

Forrester’s Services Procurement Wave — Do the Means Justify the End? (Part 1)

By Jason Busch on October 21, 2010

I’ll be the first to admit: I can’t stand forced vendor rankings by third party firms, analyst or otherwise. Ever since I spent sleepless nights on the vendor side pulling together RFP responses from questionnaires that often show…

Posted in Business | Tagged Forrester, Forrester Wave, gartner, Magic Quadrant, procurement, research

Forrester BP&AD Forum Keynote: The Empowered Future

Forrester BP&AD Forum Keynote: The Empowered Future

By Sandy Kemsley on October 7, 2010

I’m in DC at the Forrest Business Process and Application Delivery Forum – always a good conference in my experience – and Connie Moore opened the event with the morning keynote on business transformation and IT transformation. She showed some really great imagery about agility: a video clip of running water to represent where we […]

Posted in Trends & Concepts | Tagged BPM, Forrester, social software

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