Company Knowledge
About ten years ago, I wrote a paper that predicted that analytics and social media would converge in CRM. I believed this for two reasons. First, I believed social media was inevitable though I had no idea what form it would take. Facebook was not on my radar and might not have been invented yet, […]
The New Engagement Platform Drives The Shift From Transactions
Convergence In The Five Forces Of Consumerization Of Technology Drives The Next Big Thing Social has given us the tools to connect. Mobile has given us the ability to interact any time and anywhere. Cloud delivers access points to us with a rich array of content and information. Big data provides us with the context […]
GoodData Embeds Self-Serve Analytics
There’s more and more data being produced and made available in the world today from a variety of sources, some new, some old. That drives demand for analytics capabilities so that people can derive some useful, actionable meaning from all…
For GoodData, SaaS Changes The Channel Model Too
Last time I mentioned GoodData, it was in passing, as I discussed YouCalc and other SaaS BI players. In the ensuing year, many other toes have been dipped into the water. I sat down with GoodData CEO and founder Roman Stanek and Marketing VP Sam Boonin this week to catch up on how it’s all […]
