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By Denis Pombriant on April 18, 2013

About ten years ago, I wrote a paper that predicted that analytics and social media would converge in CRM.  I believed this for two reasons.  First, I believed social media was inevitable though I had no idea what form it would take.  Facebook was not on my radar and might not have been invented yet, […]

Posted in Featured Posts, Trends & Concepts | Tagged Big Data, GoodData, ibm, linkedin

The New Engagement Platform Drives The Shift From Transactions

The New Engagement Platform Drives The Shift From Transactions

By R "Ray" Wang on August 28, 2012

Convergence In The Five Forces Of Consumerization Of Technology Drives The Next Big Thing Social has given us the tools to connect.  Mobile has given us the ability to interact any time and anywhere.  Cloud delivers access points to us with a rich array of content and information.  Big data provides us with the context […]

Posted in Business, Featured Posts | Tagged adobe, Amazon, Amazon EC2, Amazon Web Services, Amazon.com, apple, Apps Strategy, Atlasian, Badgeville, Box, Box.net, BPM, broadvision, BunchBall, Business Analytics, Business process, Business process management, business value, business value framework, BVF, CEO, CFO, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud, collaboration, collaboration software, community platforms, complex event processing, Constellation Research, Consumer Tech, Consumerization of IT, context, COO, Corporate Strategy, CRM, CrowdTwist, CTO, CubeTree, CustExp, customer engagement, Customer Experience, Decision Services, Design thinking, disruptive, disruptive technologies, Disruptive technology, e20, engagement, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, erp, future of work, Gigya, GoodData, google, ibm, IBM Connections, ibm software group, Interaction History, Jive, Jive Software, Lithium Technologies, microsoft, Microsoft Office, Microsoft SharePoint, Microsoft Windows, Monday's Musings, Moxie, oracle, outcome focused, People to People, predictive, R "Ray" Wang;, role, role-based design, rwang0, salesforce.com, sap, Software Insider, SoftwareInsider, tibbr, Tibco, TideMark, yammer | 2 Responses

GoodData Embeds Self-Serve Analytics

GoodData Embeds Self-Serve Analytics

By Phil Wainewright on November 4, 2010

There’s more and more data being produced and made available in the world today from a variety of sources, some new, some old. That drives demand for analytics capabilities so that people can derive some useful, actionable meaning from all…

Posted in Technology / Software | Tagged analytics, BI, businessmodel, economics, GoodData, integration, multitenancy, softwareasaservice, Zendesk

For GoodData, SaaS Changes The Channel Model Too

For GoodData, SaaS Changes The Channel Model Too

By Merv Adrian on July 21, 2010

Last time I mentioned GoodData, it was in passing, as I discussed YouCalc and other SaaS BI players. In the ensuing year, many other toes have been dipped into the water. I sat down with GoodData CEO and founder Roman Stanek and Marketing VP Sam Boonin this week to catch up on how it’s all […]

Posted in Featured Posts, Technology / Software | Tagged BI, business intelligence, Cloud, Data Warehousing, GoodData, PaaS, SaaS, salesforce.com, Software infrastructure, software licensing, Youcalc, Zendesk

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