By Michael Krigsman on March 17, 2010
A new report by IT failures expert and author, Phil Simon, takes a deep analytical dive into a failure at a major hospital system. It is currently available for free download.
By Michael Krigsman on March 12, 2010
Dilbert’s thoughtful view on IT failure, politics, and blame.
By Michael Krigsman on March 8, 2010
Further explorations on assigning blame for IT failures.
Posted in Business | Tagged Bermuda Triangle, Business, CIO issues, Complex systems, Consulting, Cultural issues, Governance, IT issues, Malcolm Gladwell, Project strategy, Vendor relationships | 2 Responses
By Michael Krigsman on March 8, 2010
Few subjects are as controversial, emotionally charged, and fraught with misunderstanding as establishing blame for failed IT projects.
By Dion Hinchcliffe on February 28, 2010
Can social tools and community-based approaches truly help our government function better and operate more efficiently? Will open access to government data create important new opportunities for citizens and increase transparency? As we’ll see, these two questions are currently top-of-mind in many public sector policy discussions this year. The questions also herald underlying forces at work in the government landscape in many countries around the world, including the United states.
Here are some of the initiatives that are taking place this year and what’s happening with Government 2.0 as 2010 begins to heat up.
Posted in Featured Posts, Trends & Concepts | Tagged Architecture of Participation, blogs, Business Models, collaboration, Collective intelligence, Community, community management, Digital Strategy, Enterprise 2.0, Enterprise Web 2.0, Governance, Government 2.0, Grassroots Community, Open APIs, social computing, Social Economy, Social Media, social networking, social software, social web, Web 2.0, Web as Platform, Wikis
By Michael Krigsman on February 16, 2010
It’s time to starting thinking about the CEO’s role in determining the success or failure of IT initiatives.
By Michael Krigsman on February 1, 2010
A research proposal to improve the IT Devil’s Triangle by quantifying responsibility for failure or success.
By Michael Krigsman on January 14, 2010
“Governance” is a badass sounding phrase that simply means establishing policies to enable consistent management by exception. But many governance initiatives are doomed to fail.
Posted in Featured Posts, Trends & Concepts | Tagged Chief information officer, CIO issues, Cultural issues, Decision making, Governance, HR Team..., Human resources, Human Resources Inc., Information technology, IT Governance, IT issues, IT Team, Management, software as a service, strategy | 1 Response
By Dion Hinchcliffe on January 12, 2010
It almost a truism that cultural and organizational factors — these include politics, information silos, “tribal” interests, and effective change management — generally determine the success or failure of a major IT initiative in most organizations today. While “big bang” strategic projects and infrastructure upgrades are notoriously fraught with peril, particularly when it comes to […]
Posted in Technology / Software | Tagged adoption, API, Collective intelligence, Enterprise 2.0, Enterprise architecture, Enterprise Computing, Governance, Industry Trends, ISO 20000, Organizational culture, people, process, Project failures, Service-oriented architecture, SOA, SOA Governance, Social, social computing, technology, TOGAF 9, Val IT
By Dion Hinchcliffe on January 7, 2010
The reality of cloud computing as it exists today already offers significant potential to IT departments that want to cut costs, lighten their infrastructure footprint, and adopt agile new technologies. Whether it’s private clouds or public ones, all signs point towards it being one of the top new approaches for enterprise IT for 2010. It’s […]
Posted in Business, Featured Posts | Tagged Cloud Computing, Customer Self-Service, E-Commerce, Enterprise Web 2.0, Governance, mashups, SaaS, Service-oriented architecture, SOA, Web 2.0, Web 2.0 Platforms, Web as Platform, ZDNet