CRM and Brexit: teachable moment
The great thing about the software world that I spend so much time in is that it is very much a meritocracy, imperfect to be sure, but a place where merit is usually rewarded. That’s why the controversy over the Brits voting to leave the European Union seems so strange. In CRM terms, the decision […]
Implementing Portion Control at CSC
After all these years, CSC is finally separating out its public sector and commercial businesses. So what does the HfS analyst team think of it all? This week’s announcement that CSC would be dividing into two new entities, one for US Public Sector contracts and the other for Global Commercial contracts is a welcome and […]
The Challenge of Being a Russian Security Software Company
I came across Passwork today and was really impressed with the presentation as well as focus of the product. This is the kind of product that I would instinctively sign up for and test drive… but for an unrelated reason I started poking around on their site to find out more about the company. It became […]
U.S. federal CIO? “Someone from Google or Facebook will be eaten alive”
The selection of US Chief Information Officer must be an innovative Washington IT insider. Anyone else is doomed to fail.
Deconstructing Governments: Is Estonia the first Full Stack Government Startup?
The purpose of a government is provide services to its citizens. After all its all about ‘for the people’. Many of these services are not related to a geographical boundary – a few like fire, safety and roads are. This is why we already experience multiple government bodies – city, county, state and federal but […]
Government Mass Surveillance Will Create a Surge in Technology Spend
How the NSA hacked Google in one simple graphic. Photograph: Washington Post The Guardian has a presentation called The NSA Files that is the most brilliant rich media presentation of a complex subject I have ever come across outside of a museum. So go read it, even if it is just to see the presentation. […]
Cloud in five years’ time
Here are my thoughts on the outlook for cloud in the next few years. Growth, disruption and regulation all loom large.
Social Government?
I spent time last week at an IBM / Federal Computer Week Social Business event for the Federal Government. I tend to focus most of my time researching commercial uses of social tools, not public sector, so I was very interested to hear what government agencies were doing. In addition I hoped to get a […]
Europe Sets Course for Cloud
There’s a perception that cloud computing has become a “mature” technology, a perception shared by few but anticipated by most everyone else with the exception of those trying to preserve their self-interests. I don’t blame them – each person inherently protects self-interests. They’re wrong though. Cloud is not mature. It…
Common Worries Among Corporations and Governments
Corporations and governments are starting to worry about a common set of related issues. During the last two months I was fortunate to participate in several conversations with top corporate executives and foreign government officials all of whom are visiting Silicon Valley with increasing frequency. The conversations covered topics ranging from innovation and the rapid […]
