HfS 2010 Cloud Business Services Study
By Phil Fersht on February 13, 2011
“Cloud BPO” is, simply put, a load of nonsense. The core fulcrum processes of BPO are the toughest to move into the Cloud, and only the small-to-medium business sector is going to enjoy any modicum of success of moving genuine “BPO” processes, such as…
Posted in Featured Posts, Trends & Concepts | Tagged Accenture, BPO, Cloud Business Services, Cloud Computing, Confusing Outsourcing Information, Enterprise Irregulars, Genpact, HfS 2010 Cloud Business Services Study, ibm, netsuite, Outsourcing and Technology, Outsourcing Research, SaaS, workday
By Phil Fersht on January 24, 2011
HfS Research, in partnership with the Outsourcing Unit of the London School of Economics, is hosting a webinar, sponsored by Accenture, featuring the key findings from the groundbreaking study of Cloud Business Services.
Posted in Business | Tagged BPO, Cloud Business Services, Cloud Computing, Enterprise Irregulars, HfS 2010 Cloud Business Services Study, HfS Research, Horses for Sources company news, Innovation in Outsourcing, IT Outsourcing / IT Services, Leslie Wilcocks, London School of Economics, LSE, Outsourcing, Outsourcing and Technology, Outsourcing Research, Outsourcing unit, Outsourcing Vendors, Phil Fersht, SaaS, Sourcing Best Practises, The Future of Outsourcing