By Dave Kellogg on July 11, 2016
The first time I heard the VC adage “you can never fire someone too early,” it rubbed me the wrong way. It sounded harsh and unfeeling. It seemed flippant. It felt trite. It seemed, frankly, like one of those things people say in the press box, but never on the playing field. But slowly, as with most […]
Posted in Business | Tagged fail fast, firing, hire slow fire fast, HR, Management, termination
By Denis Pombriant on April 26, 2016
Zuora, the company that made its bones in subscription billing and payments held its annual user meeting in San Francisco last week and staked out some new turf. It had always been back office focused but its latest messaging includes elements of the front office. Perhaps it’s no surprise given co-founder and CEO Tien Tzuo’s […]
Posted in Technology / Software | Tagged back office, compensation management, CPQ, CRM, Customer success, Front office, HR
By Naomi Bloom on February 15, 2016
If you’ve read even a few of my posts, then you know I focus pretty consistently on an issue that lurks, quietly but dangerously, waiting to sabotage our best efforts to achieve improved organizational outcomes through improved workforce performance. The villain of this piece is the sloppy, inconsistent, ill-defined and rampant misuse of terminology. The English major/natural […]
Posted in Featured Posts, Trends & Concepts | Tagged HR, HRM/IT Intersection, Humanoid Robots, Looking Back/Looking Forward, Vocabulary Shapes Our Thinking, WM, Worker Management
By Phil Fersht on November 29, 2015
Our current in-the-field study looking at Re-architecting the Finance Function for the Digital Age (click here if you are yet to complete it) is confirming some major changes in the capabilities organizations need from their finance staff: What’s eye-opening, here, is the softening focus on analytics skills and the huge increase in the need to […]
Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged Analytics and Big Data, automation, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Change Management, Design thinking, Digital Transformation, Enterprise Irregulars, Finance & Accounting BPO, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR, HR Strategy, IaaS and BPaaS, Knowledge Process Outsourcing & Analytics, PaaS, Phil Fersht, Robotic Process Automation, robotics, Robotocs, SaaS, Sourcing Change Management, Survey: Re-architecting Finance for the Digital Age, talent, Talent in Sourcing, The As-a-Service Economy
By Michael Krigsman on September 28, 2015
We often hear discussions about Millennials in the workplace. This generation, consisting of people born roughly between 1980 and 2000, will play an increasingly important role in the knowledge economy. The image shows how large the Millennial group is in comparison to other generations. To learn more about how Millennials view the work environment, I […]
Posted in Featured Posts, Trends & Concepts | Tagged #cxotalk, CXO, HR, millenials
By Dave Kellogg on March 9, 2015
It’s no secret that I’m not a fan of big company HR practices. I’m more of the First Break all the Rules type. Despite my general skepticism of many standard practices, we still do annual performance reviews at my company, though I’m thinking seriously of dropping them. (See Get Rid of the Performance Review.) Another […]
Posted in Business, Featured Posts | Tagged HR, Leadership, Management, startups
By R "Ray" Wang on March 1, 2015
The Healthcare Affordability Crisis Can Be Addressed With EHM Solutions An affordability crisis has created chaos in the employer-provided healthcare market. With $620 billion in employer-paid costs to U.S. healthcare in 2014 and an annual increase that ranges from 4.7 percent to 10.3 percent a year, employers seek both improved utilization of programs and cost […]
Posted in Business | Tagged 2015, Apps Strategy, benefits, best practices, CFO, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief People Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Digital Business, Digital Transformation, DigitalBiz, digitaltransformation, EHM, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Healthcare Management, enterprise software, Featured Posts, future of work, HR, HR Tech, Human Capital Management, Human resources, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on February 20, 2015
Enterprise Healthcare Management Comes Of Age Enterprise healthcare management (EHM) technology is a category of software that incorporates analytics into the typical employer-provided healthcare solution. EHM enables employers to maximize their healthcare investments by improving the delivery of healthcare for employees, and identifying previously unknown opportunities uncovered by data. Enterprise healthcare management will help […]
Posted in Featured Posts, Technology / Software | Tagged 2015, Apps Strategy, benefits, best practices, CFO, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief People Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Digital Business, Digital Transformation, DigitalBiz, digitaltransformation, EHM, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Healthcare Management, enterprise software, future of work, HR, HR Tech, Human Capital Management, Human resources, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on February 20, 2015
Enterprise Healthcare Management Comes Of Age Enterprise healthcare management (EHM) technology is a category of software that incorporates analytics into the typical employer-provided healthcare solution. EHM enables employers to maximize their healthcare investments by improving the delivery of healthcare for employees, and identifying previously unknown opportunities uncovered by data. Enterprise healthcare management will help enterprises […]
Posted in Business | Tagged 2015, Apps Strategy, benefits, best practices, CFO, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief People Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Digital Business, Digital Transformation, DigitalBiz, digitaltransformation, EHM, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Healthcare Management, enterprise software, future of work, HR, HR Tech, Human Capital Management, Human resources, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on December 23, 2014
Digital Strategy From The Analysts At Constellation Research Constellation’s year end checklist offers suggestions designed to enable you to take control of your digital strategy in 2015. Consider these actions to ensure you dominate digital disruption in the new year. 1. Matrix Commerce: Scrub your data By Guy Courtin When it comes to Matrix Commerce, […]
Posted in Business, Featured Posts | Tagged 2015, Apps Strategy, Augmented Humanity, Authentic, Authentic Business, best of breed, best practices, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, business strategy, Business Transformation, BYOD, CEO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, Cloud options, CMO, CoIT, CoIT and the New CSuite, collaboration, collaboration software, Constellation Research, Corporate Strategy, CTO, CustExp, customer engagement, Customer Experience, customer service, Customer Support, CXM, CXO, CXP, Data to Decisions, Data2Decisions, digital, Digital Business, digital commerce, Digital Disruption, Digital DNA, Digital identity, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, E-Commerce, e-Signature, early adoptions, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, future of work, HR, innovation, IT Strategy, journey maps, marketing, Marketing Automation, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next generation apps, Privacy, Privacy Rights, Private Cloud, Private Clouds, public cloud, R "Ray" Wang;, rwang0, safety, safety and privacy, Software Insider, SoftwareInsider, strategy, supply chain, trends, User Experience, user strategy, vendor strategy
