By Chris Selland on December 14, 2009
I made a bit of a wisecrack (I do that often…) yesterday on Twitter in response to Ray Wang of Altimeter Group’s tweet that traditional CRM vendors are making "Not much progress on Social other than adding "another" channel."
My response to Ray’s tweet was that SCRM ‘09 sounds a lot like eCRM ‘99, which […]
Is SCRM ‘09 the same as eCRM ‘99? [Buzzword Bingo] is a post from: The SiliconANGLE
Posted in Featured Posts, Trends & Concepts | Tagged Analysis, Barbara, Barbara French, Bob Warfield, buzzword bingo, CRM, crm vendors, customer environment, eCRM, Enterprise 2.0, harmless game, Humor, Infrastructure 2.0, ipo money, Jeremiah Owyang, John Moore, letter acronyms, nasty notes, quot, Ray, Real-Time Web, response, SCRM, Sharing, Social, Social Media, today, tweet
By Chris Selland on November 20, 2009
I spent a lot of time this week (unintentionally) tuned into Salesforce.com CEO Marc Benioff’s extremely enthusiastic – and extremely long – DreamForce keynote address and (intentionally) thinking about the implications of the company’s ‘biggest breakthrough ever’ which is destined to ‘revolutionize the workplace’. The announcement of Salesforce Chatter – the company’s newly announced […]