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The New Engagement Platform Drives The Shift From Transactions

The New Engagement Platform Drives The Shift From Transactions

By R "Ray" Wang on August 28, 2012

Convergence In The Five Forces Of Consumerization Of Technology Drives The Next Big Thing Social has given us the tools to connect.  Mobile has given us the ability to interact any time and anywhere.  Cloud delivers access points to us with a rich array of content and information.  Big data provides us with the context […]

Posted in Business, Featured Posts | Tagged adobe, Amazon, Amazon EC2, Amazon Web Services, Amazon.com, apple, Apps Strategy, Atlasian, Badgeville, Box, Box.net, BPM, broadvision, BunchBall, Business Analytics, Business process, Business process management, business value, business value framework, BVF, CEO, CFO, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud, collaboration, collaboration software, community platforms, complex event processing, Constellation Research, Consumer Tech, Consumerization of IT, context, COO, Corporate Strategy, CRM, CrowdTwist, CTO, CubeTree, CustExp, customer engagement, Customer Experience, Decision Services, Design thinking, disruptive, disruptive technologies, Disruptive technology, e20, engagement, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, erp, future of work, Gigya, GoodData, google, ibm, IBM Connections, ibm software group, Interaction History, Jive, Jive Software, Lithium Technologies, microsoft, Microsoft Office, Microsoft SharePoint, Microsoft Windows, Monday's Musings, Moxie, oracle, outcome focused, People to People, predictive, R "Ray" Wang;, role, role-based design, rwang0, salesforce.com, sap, Software Insider, SoftwareInsider, tibbr, Tibco, TideMark, yammer | 2 Responses

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