By John Taschek on October 27, 2016
Notes from Reality is a series of posts on AI and its impact on humans, what can be done today, and what may happen tomorrow. No one has all the answers, but we are trying to arrive at the right questions. In this post, I interviewed Dr. David Bray, Harvard Executive In-Residence and Eisenhower Fellow. […]
Notes from Reality. An Interview with Dr. David Bray and Michael Krigsman on Ethics and Artificial Intelligence.
By John Taschek on September 28, 2016
This is a series of interviews with notable luminaries about the state of AI, the impact AI will have on businesses, and about the ethical implications of intelligent computers. Discussing ethics is always a tough subject. The IEEEhas formed a major initiative to examine the ethical dimensions of AI. The Global Initiative for Ethical Considerations […]
By John Taschek on September 27, 2016
No one covers large enterprise software ecosystems like Vinnie Mirchandani, founder of Deal Architect, a former technology industry analyst (with Gartner), outsourcing executive (with PwC, now part of IBM) and entrepreneur (founder of sourcing advisory firm, Jetstream Group). He is a thought leader on trends in software, outsourcing and offshoring. He has personally helped clients […]
By John Taschek on September 26, 2016
This is part of a series of posts on the impacts that artificial intelligence and augmented reality will have on the people who are the most important aspect of CRM initiatives. Without the customer or person, there’s probably not much need for a CRM system. AI and AR has the promise to help create better […]
By John Taschek on September 22, 2016
This is part of a series of interviews with noted industry analysts, thought leaders, and technologists to better understand the impact that augmented reality and artificial intelligence will have on the customer experience. This interview is with Ray Wang, the founder of Constellation Research, an award-winning, Silicon Valley-based strategic advisory and futurist analyst firm. His […]
By John Taschek on September 20, 2016
Paul Greenberg, known as the “Godfather” … and the “Bob Dylan” of CRM, is one of the most recognized and respected CRM analysts in the world. He is also author of the best-selling “CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers.” He is a tremendous speaker, influential thought leader, and an even better friend.
By John Taschek on September 15, 2016
We are ready for it! One of the first questions I have asked no one in particular is: what will change when artificial intelligence is part of the fabric of day to day life? It sounds like a simple question, but it had a logical fallacy in that for the last 30 years, artificial intelligence […]