• Home
  • Blog
  • Who We Are
  • Contact
  • Sponsors
Enterprise Irregulars
Smart Thinking for the Smart Enterprise
  • Featured Posts
  • Business
  • Technology / Software
  • Trends & Concepts
  • Startup Lessons

Knowledge Process Outsourcing & Analytics

NASSCOM 2015: More MBA and less ABAP is the recipe for Digital success

NASSCOM 2015: More MBA and less ABAP is the recipe for Digital success

By Phil Fersht on February 18, 2015

NASSCOM’s Mumbai showpiece, India’s premier Leadership Forum, exuded an energy not seen since the recession. Now it’s time for India’s service stars to grasp their Digital opportunity like never before

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Events, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The As-a-Service Economy, The Internet of Things

Dallas, we have a problem: Advisors struggling to deliver “Expertise-as-a-Service”

Dallas, we have a problem: Advisors struggling to deliver “Expertise-as-a-Service”

By Phil Fersht on February 1, 2015

Consultants are supposed to be like doctors – they need to use the latest tools, technologies and knowledge at their disposal to help their clients

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG, mobility, Outsourcing, Outsourcing Advisors, Phil Fersht, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015 | 1 Response

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

By Phil Fersht on January 26, 2015

There clearly is a need for more flexible labor in many European countries, and the ability to source skills “As-a-Service” from providers is becoming increasingly appealing

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015

Cost is the New Black:  The Overbearing Paradoxical C-Suite Imperative for 2015

Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015

By Phil Fersht on January 19, 2015

60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations – but most are discovering they need to work smarter before they can work cheaper.

Posted in Business, Featured Posts | Tagged Analytics and Big Data, as a service, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Global Business Services, Healthcare and Outsourcing, HfS, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, Outsourcing Advisors, PaaS, Phil Fersht, procurement, Robotic Process Automation, SaaS, SAP SuccessFactors, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things, Value Beyond Cost Study 2015, workday

Accenture, Cognizant, Wipro and Infosys are the marketing and digital customer experience services front runners

Accenture, Cognizant, Wipro and Infosys are the marketing and digital customer experience services front runners

By Phil Fersht on December 9, 2014

HfS unveils the first industry Blueprint that looks at Marketing Operations and Digital Customer Experience Management Services

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, CRM and Marketing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Blueprint Results, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, SaaS, social networking, Talent in Sourcing, The As-a-Service Economy

The Evolving Maturity of Robotic Process Automation

The Evolving Maturity of Robotic Process Automation

By Phil Fersht on November 13, 2014

The HfS RPA Maturity Model assesses where an individual service provider sits with regards to the maturity of its RPA strategy

Posted in Featured Posts, Technology / Software | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, HfSResearch.com Homepage, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, The As-a-Service Economy

The Ten Tenets Driving the As-a-Service Economy

The Ten Tenets Driving the As-a-Service Economy

By Phil Fersht on November 7, 2014

As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenets

Posted in Featured Posts, Technology / Software | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things

Why some providers are grimly hanging onto the labor-arbitrage model

Why some providers are grimly hanging onto the labor-arbitrage model

By Phil Fersht on November 4, 2014

A new breed of provider has to emerge, which can disrupt the legacy labor-based model

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, Finance & Accounting BPO, HfS Surveys: Technology in BPO 2014, HfSResearch.com Homepage, IaaS and BPaaS, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy

More hope less fear, please - Digital is not only changing the way we work, it's improving it

More hope less fear, please – Digital is not only changing the way we work, it’s improving it

By Phil Fersht on October 6, 2014

The world of work’s just so much more interesting and rewarding today that it was even five years’ ago

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, procurement, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Talent in Sourcing

Cognizant makes the biggest bet ever by an Indian services provider. Has the services game changed forever?

Cognizant makes the biggest bet ever by an Indian services provider. Has the services game changed forever?

By Phil Fersht on September 17, 2014

Cognizant has upped the ante; now it’s time for the ambitious providers to open their war-chests

Posted in Business, Featured Posts | Tagged Accenture, Analytics and Big Data, Business Process Outsourcing (BPO), Cloud Computing, cognizant, Enterprise Irregulars, Healthcare and Outsourcing, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2014, HfSResearch.com Homepage, IaaS and BPaaS, ibm, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, PaaS, SaaS, Sourcing Change Management, trizetto

Next »

feed mail facebook twitter linkedin

Partner Posts

zoho logo
  • Top 5 HR strategies for small businesses
  • Work smarter with these intelligent features in Zoho Projects
  • How to promote gender equality in your organization
  • How Show’s industry-specific templates simplify business presentations
  • Introducing Custom Portals in Zoho Recruit
  • ProTips: 5 no-brainer ways to improve business sales calls
  • Say goodbye to endless CCs and BCCs and hello to a shared inbox
  • Password security 101: Why you need a password manager and how to select one

EI Tweets

My Tweets

Popular Posts

  • The Top 20 Cybersecurity Startups To Watch In 2021
  • The Top 20 Machine Learning Startups To Watch In 2021
  • Strategy, Business Model, and Who's Your Customer
  • Three types of GUIs - past, present and the future
  • Incumbents aren't always incumbent. The case of Employee Communications.
  • Event Report: Google Cloud Industries Analyst Day
  • 10 Ways People Find Relevant Information
  • 10 Most In-Demand Tech Jobs On Indeed In 2020

Archives

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Authors

  • Anshu Sharma
  • Bob Warfield
  • Brian Sommer
  • Dave Kellogg
  • David Terrar
  • Denis Pombriant
  • Dion Hinchcliffe
  • Esteban Kolsky
  • Evangelos Simoudis
  • James Governor
  • Jason Corsello
  • Jason M. Lemkin
  • Louis Columbus
  • Michael Krigsman
  • Naomi Bloom
  • Paul Greenberg
  • Phil Fersht
  • R "Ray" Wang
  • Raju Vegesna
  • Ross Mayfield
  • Sameer Patel
  • Sandy Kemsley
  • Susan Scrupski
  • Thomas Otter
  • Tom Raftery
  • Vijay Vijayasankar
  • Vinnie Mirchandani
  • Zoli Erdos
Sponsored by: