• Home
  • Blog
  • Who We Are
  • Contact
  • Sponsors
Enterprise Irregulars
Smart Thinking for the Smart Enterprise
  • Featured Posts
  • Business
  • Technology / Software
  • Trends & Concepts
  • Startup Lessons

lithium

Lithium: Watchlist 2016 Elite, LiNC 2016...Total(ly) communities

Lithium: Watchlist 2016 Elite, LiNC 2016…Total(ly) communities

By Paul Greenberg on July 26, 2016

Lithium won CRM Watchlist Elite this year and pulled off its most successful LiNC conference to date — in large part because it has become a very Zen company. Find out what that means.

Posted in Business, Featured Posts | Tagged CRM Watchlist, CRM Watchlist 2016, lithium

LiNC 2015: Lithium sticks the landing

LiNC 2015: Lithium sticks the landing

By Paul Greenberg on June 24, 2015

I like stories with good endings – even better with good endings that imply great futures. Back in 1996, there was a great story at the Olympics that led to all kinds of nice things (see story below.) More recently, and once again, at the Lithium LiNC 2015 user conference, where 850 people enjoyed life […]

Posted in Business, Featured Posts | Tagged Conference Scorecard, Linc2015, lithium, Tech Industry

CRM Watchlist 2015, Customer Engagement, Part I - Lithium, Medallia

CRM Watchlist 2015, Customer Engagement, Part I – Lithium, Medallia

By Paul Greenberg on April 9, 2015

Customer Engagement puts on its first big boy pants If you travel back in time a few years and listen in on boardrooms, customer engagement wasn’t much of a discussion. The rage was all “social” but as Gartner would put it, social was in the midst of a rather heavy hype cycle. Nonetheless, social bore […]

Posted in Business, Featured Posts | Tagged CRM Watchlist, CRM Watchlist 2015, customer engagement, Customer Experience, customer relationship management, enterprise software, Google Analytics, lithium, Medallia

Lithium acquires Klout? Whatever for?

Lithium acquires Klout? Whatever for?

By Paul Greenberg on February 13, 2014

There is an unconfirmed story lighting things up that community platform provider Lithium is process of acquiring Klout, the so-call Influence measurement service. Why? Especially since Lithium’s view of influence via their Chief Data Scientist Michae…

Posted in Business, Featured Posts | Tagged klithium, Klout, lithium, Lithium Technologies

Five more conferences condensed: 2013

Five more conferences condensed: 2013

By Paul Greenberg on July 1, 2013

Conference Coverage Okay, I admit it. I failed. I broke a promise. I wanted to provide individual coverage for each of the conferences that I’ve attended in the last 2 months or so, but there are so many I just couldn’t keep up. I covered SugarCRM SugarCon 2013, Infor, and Infusionsoft and didn’t get to Clarabridge, Lithium LiNC, NetSuite […]

Posted in Business, Featured Posts | Tagged Clarabridge, enterprise software, InfusionSoft, lithium, netsuite, nsw13, Pegasystems, sap, sapphirenow, Social Enterprise, SugarCon, sugarcrm | 2 Responses

CRM Watchlist 2013 Winners: Social is as Social Does the Mainstream, Part 2

CRM Watchlist 2013 Winners: Social is as Social Does the Mainstream, Part 2

By Paul Greenberg on March 11, 2013

Last Thursday, I reviewed Attensity, Gigya and Jive. This week we complete the circle with the final three social mavens – Get Satisfaction, Lithium, Nimble. Again, I’m a bit tough but I do think a lot of these companies and they have been impact playe…

Posted in Business, Featured Posts, Technology / Software | Tagged Attensity, CRM, CRM Watchlist, CRM Watchlist 2013, Emerging Tech, Get Satisfaction, Gigya, ibm, Jive, lithium, salesforce.com, SAP AG | 1 Response

What’s Your Story?

What’s Your Story?

By Susan Scrupski on February 25, 2013

    Every social graph tells a story.  In this sweeping visualization of nodes and connections, you can see the shape of my career history and relationships.  This imprint of my LinkedIn social network was generated yesterday. You can see how new contacts and interrelationships jettisoned off from my base when I started to work at 7Summits. […]

Posted in Featured Posts, Trends & Concepts | Tagged Dachis Group, ibm, Jive, linkedin, lithium, research, Social Media, Social network, social networking, University of Texas Austin, UT Austin

Lithium Technologies buys Social Dynamx

Lithium Technologies buys Social Dynamx

By Michael Fauscette on October 11, 2012

Earlier this week Lithium Technologies announced that it had acquired social support application company Social Dymanx. The move make a lot of sense for both companies, expanding the total application footprint to cover all aspects of social customer service /…

Posted in Business, Featured Posts | Tagged Community, Customer Experience, CX, lithium, SCRM, social customer support, Social Dynamx

Cardinal Richelieu, Influencer Extraordinaire

A Guide To Influence(rs) Chapter 1

By Paul Greenberg on May 14, 2012

What this post is not is a discussion of how to determine influence. I’m going to leave that to my dear friend and brilliant scientist, Dr. Michael Wu, the Chief Scientist at Lithium.  He, far better than Klout, PeerIndex and any of the other so-called influence indices, knows how to look at and determine the […]

Posted in Featured Posts, Trends & Concepts | Tagged Enterprise Irregulars, influencers, Klout, lithium, PeerIndex, Public relations, ZDNet | 5 Responses

From Big Data to Smart Data: Supporting Critical Business Decisions

From Big Data to Smart Data: Supporting Critical Business Decisions

By Michael Fauscette on May 10, 2012

Last week at Lithium’s LiNC event I did a session on big data with Lithium Principal Scientist Dr Michael Wu. It’s always a pleasure working with Michael, the session was well attended and the audience was very engaged. Since then…

Posted in Featured Posts, Technology / Software | Tagged Big Data, Community, LiNC, lithium, SCRM, smart data, socbiz

Next »

feed mail facebook twitter linkedin

Partner Posts

zoho logo
  • ProTip: 5 ways to improve sales performance and generate more business
salesforce com logo widgetPower Move: 5 Tips to Create a Diverse Workforce for Your Small Business

EI Tweets

My Tweets

Popular Posts

  • What is Design Thinking?
  • Home
  • What is the Difference Between an Application and a Platform and Why it Matters?
  • Trump loses battle 98–2. Gaming it out.
  • Decade-end review: Enterprise Applications have NOT eaten the world
  • Are call centers cool again? Teleperformance, Concentrix and SYKES lead the first Top Ten for customer engagement operations
  • A quick history of enterprise software business models
  • Why Cybersecurity Needs To Focus More On Customer Endpoints

Archives

Meta

  • Log in
  • Entries RSS
  • Comments RSS
  • WordPress.org

Authors

  • Anshu Sharma
  • Bob Warfield
  • Dave Kellogg
  • David Terrar
  • Denis Pombriant
  • Dion Hinchcliffe
  • Esteban Kolsky
  • Evangelos Simoudis
  • James Governor
  • Jason Corsello
  • Jason M. Lemkin
  • Louis Columbus
  • Michael Krigsman
  • Naomi Bloom
  • Paul Greenberg
  • Phil Fersht
  • R "Ray" Wang
  • Ross Mayfield
  • Sameer Patel
  • Sandy Kemsley
  • Susan Scrupski
  • Thomas Otter
  • Tom Raftery
  • Vijay Vijayasankar
  • Vinnie Mirchandani
  • Zoli Erdos
Sponsored by: