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measurement

VoloMetrix Knows What You’re Doing at Work

VoloMetrix Knows What You’re Doing at Work

By Susan Scrupski on July 30, 2013

There’s been a gaping hole in the enterprise market for someone to come along and start identifying what’s actually happening within the corporate “people” network.  Once the company can see its aggregate collaboration data, it can make intelligent tweaks to improve productivity and apply strategic management thinking on what to do – and more importantly […]

Posted in Technology / Software | Tagged analytics, collaboration, enterprise, measurement, SaaS, SNA, social network analysis, VoloMetrix

Blog Carnival: The ROI of Social Media is The CRV of Revenue Impact

Blog Carnival: The ROI of Social Media is The CRV of Revenue Impact

By Paul Greenberg on January 25, 2012

  This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “Calculating the ROI of Social Media” to check out the full lists of posts from numerous well-known social media thought leaders. ROI = Social Media CRV There have been an amazing number of […]

Posted in Business, Featured Posts | Tagged Klout, marketing, measurement, ROI of Social Media, Social Media

Influence and Business

Influence and Business

By Michael Fauscette on November 15, 2011

Last week I was on a vendor briefing call (social media monitoring and response) and the subject of influence and it’s use by business came up in the discussion. It started me thinking again about influence and how (or if)…

Posted in Featured Posts, Trends & Concepts | Tagged data, influence, Klout, measurement, smm, Social, socialytics | 1 Response

News Analysis: Biz360 Acquisition Signals Attensity Group’s Move Into Social CRM

News Analysis: Biz360 Acquisition Signals Attensity Group’s Move Into Social CRM

By R "Ray" Wang on May 4, 2010

eService Meets Social Media Monitoring, A Natural Evolution To SCRM

On April 28th, Attensity Group, an eService and semantic analytics provider announced its acquisition of Biz360, a social media monitoring (SMM) and community platform player.  Conversations with Attensity’s CMO, Michelle DeHaaf, highlight the importance of listening platforms in Attensity’s overall social CRM (customer relationship management) and […]

Posted in Business | Tagged 5M's, 5M’s, acquisitions, analytics, Attensity, Brad Brodigan, community platforms, CRM, Empolis GmbH, eService, Living-e AG, Management, mapping, master data management, mdm, measurement, mergers, Michelle DeHaaf, middleware, monitoring, SCRM, SCRM use cases, smm, Social CRM, social media monitoring, use cases

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