Event Alert: Mahindra Satyam faces the global services industry – the bleeding has stopped, but can it regain its Tier 1 India provider status?
By Phil Fersht on June 13, 2010
Mahindra Satyam recently staged it first analyst conference as a new entity, to announce to industry that its new structure was complete, and was a serious IT/BPO services competitor. Resurrecting itself from the biggest scandal in Indian outsourcing…
Posted in Business | Tagged BPO, Horses For Sources, Industry-specific Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Mike Atwood, Outsourcing Events, Outsourcing Research, Outsourcing Vendors, Phil Fersht, Satyam, Tech Mahindra, The Future of Outsourcing
By Phil Fersht on June 10, 2010
How many times have you heard someone say that all our service metrics are green, but the relationship is red? This sort of non-specific concern about an outsourcer seems to be as old as outsourcing itself.