
Data, Information, and Knowledge
Data, Information, and Knowledge I still see far too many examples of content confusing the ideas of data and information. Sometimes, it seems like a writer is simply trying to not be redundant when he or she uses data and information in the same sentence to mean the same thing. But of course they are […]

The Hacking War
We’ve been avoiding or at least minimizing comment on the latest round of computer hacking allegedly by a special unit of the Chinese Army. However as stories have flowed in the New York Times, like this one, it is abundantly clear that the Chinese have been hacking into many of the organizations that our democracy […]

Connecting vs Reaching
This snippet by way of Stowe Boyd really struck a chord with me with respect to the difference between social networks and enterprise social networks. Sheryl Sandberg of Facebook got called out by Maureen Dowd in this New York TImes article: “Sandberg may mean well, and she may be setting up a run for national […]

VoIP and Other Communications Tools
Back in 2008 we started publishing extensively on the notion of Peak Oil and its pending and growing effect on business and life in general. Peak Oil is the theory (and theory trumps hypothesis or just plain opinion) that there is only so much oil in the ground and that you can only extract it […]

Why Marketers Will Rule the World
I’ve recently delivered the keynote at Marketing Magazine’s 2012 Social Media Conference, and spoke about something I had been thinking about a lot lately: that the explosion of customer data provided by social and digital have put extreme power in the hands of marketers, if only you’ll learn how to wield it. We’re entering a […]

More on Election, Social and Marketing
I tried to wait a bit before commenting on the election and the Social CRM implications partly out of respect and in part to give everyone a chance to rev down. And these observations have much more to do with social media than with any political party or policy initiative, so please believe me when […]

Jury Awards Apple a Giga-Buck
The headline in the New York Times brought what I had thought would be unambiguous good news or at the very least non-news to most people. A San Jose jury had found in favor of Apple in a patent infringement case against Samsung and awarded Apple one billion dollars in compensation. The suit involved infringement […]

China’s Incipient Recession
It was only a matter of time before slack demand in the rest of the world backed up into China, the world’s biggest manufacturer. According to an article in the New York Times finished goods have been piling up in Chinese warehouses, car dealers’ lots and in the spaces between other things in factories. China is […]

The Facebook IPO
So Facebook is about to do the expected. It filed for an IPO yesterday and the clock is now ticking on what will be one of the largest offerings in history. I don’t know how things will compare but Ford’s IPO in the 1950’s and UPS’s offering a few years ago might be bigger pound […]