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Oracle CRM

Salesforce Now Has Over 19% Of The CRM Market

Salesforce Now Has Over 19% Of The CRM Market

By Louis Columbus on July 8, 2019

Salesforce dominated the worldwide CRM market with a 19.5% market share in 2018, over double its nearest rival, SAP, at 8.3% share. Worldwide spending on customer experience and relationship management (CRM) software grew 15.6% to reach $48.2B in 2018. 72.9% of CRM spending was on software as a service (SaaS) in 2018, which is expected […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged adobe marketing, CRM, customer relationship management, HubSpot, Louis Columbus' blog, Oracle CRM, salesforce, SAP CRM

Whither Oracle?

Whither Oracle?

By Paul Greenberg on March 28, 2011

I hope to light a fire under a company thatâs gone missing when it comes to public visibility in CRM. Oracle needs to be public for the benefit of the industry and for the benefit of its customers.

Posted in Business, Featured Posts | Tagged InsideView, Oracle CRM, Oracle OpenWorld, Paul Greenberg, sales, Social CRM

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