By Louis Columbus on July 8, 2019
Salesforce dominated the worldwide CRM market with a 19.5% market share in 2018, over double its nearest rival, SAP, at 8.3% share. Worldwide spending on customer experience and relationship management (CRM) software grew 15.6% to reach $48.2B in 2018. 72.9% of CRM spending was on software as a service (SaaS) in 2018, which is expected […]
Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged adobe marketing, CRM, customer relationship management, HubSpot, Louis Columbus' blog, Oracle CRM, salesforce, SAP CRM | Leave a response
By Paul Greenberg on March 28, 2011
I hope to light a fire under a company thatâs gone missing when it comes to public visibility in CRM. Oracle needs to be public for the benefit of the industry and for the benefit of its customers.