By R "Ray" Wang on April 12, 2016
Marketers Face Massive Challenges In Making The Digital Shift In interviews with over 100 digitally focused, modern CMO’s, shared common challenges in the transformation of their roles and with the support of new digital business models. The top 20 modern marketing challenges (not in order of importance) include: Delivering on a creative to commerce […]
Posted in Trends & Concepts | Tagged 2016, ad networks, Apps Strategy, audience acquisition, audience development, brand, brand promise, brand strategy, Chief Marketing Officer, CMO, Constellation Research, content, Content management, creative to commerce, customer care, customer engagement, Customer Experience, customer service, CXM, CXO, Data Driven, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive technologies, Disruptive technology, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, marketing, marketing agencies, Marketing Automation, marketing execution, Marketing strategy, p2p, P2P Networks, Peer to Peer, Programmatic, R "Ray" Wang;, ROI, rwang0, Software Insider, SoftwareInsider, vendor strategy
By Sameer Patel on June 5, 2015
This more modern version of CRM is enabling natively-digital world to throw down the gauntlet on businesses that do not obsessively design and continuously optimize a customer-centric experience.
Posted in Featured Posts, Technology / Software | Tagged airbnb, Customer Interaction and SocialCRM, customer relationship management, Digital Transformation, Management, Peer to Peer
By R "Ray" Wang on February 15, 2014
A 10-Minute Preview Video Interview Of The Digital Business Disruption Ahead From The #NASSCOM_ILF Team On January 17th, 2014, the NASSCOM team interviewed Constellation Research about the digital disruption ahead. The short 10 minute video covers key topics including: Convergence of the five pillars of digital business drive the current digital disruption. The end of […]
Posted in Featured Posts, Trends & Concepts | Tagged #Nasscom_ILF, 2014, 3D printing, Amazon, Amazon EC2, Amazon Web Services, Amazon.com, Apps Strategy, Business Transformation, CDO, CEO, CFO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, Constellation Research, Consumerization of IT, CTO, Customer Experience, customer relationship management (CRM), Data to Decisions, Design thinking, digital, Digital Business, Digital Disruption, Digital Divide, digital marketing, Digital Marketing Transformation, Digital Strategy, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Fast Followers, future of work, Futurist, Futurist framework, GE, India Leadership Forum, Industial Internet, Internet of Things, IoT, it Services, IT services firms, Market Leaders, Mass Personalization At Scale, mobile, Mobile Biz, NASSCOM, Next Gen Customer, Next Gen Customer Experience, pace of change, Peer to Peer, PESTEL, R "Ray" Wang;, rwang0, socbiz, social business, Software Insider, SoftwareInsider, trends, vendor strategy, Video
By Michael Fauscette on February 21, 2011
As the world became more connected through the Internet in the 1990’s, many disruptive uses of this connectivity were tried and in some cases have grown into wildly successful businesses. One aspect of connectivity is the way it opens up…
Posted in Business, Featured Posts | Tagged Business Models, commerce, disruption, p2p, PayPal, Peer to Peer, rental, supply chain
By R "Ray" Wang on January 23, 2011
Early Adopters Cross Through Five Phases Of Social Business Maturity Interviews with over 100 early adopters of social business (i.e. social crm, E2.0, social media marketing, etc.) reveal 5 phases of social business maturity (see Figure 1): Discovery. A few individuals begin the process of discovering new tools. Individuals identify consumer tech innovations that impact […]
Posted in Featured Posts, Trends & Concepts | Tagged B2B, B2C, best practices, CIO, CMO, collaboration, CRM, customer experience management, discovery, disruptive technologies, Disruptive technology, early adopters, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, enterprise strategy, Evangelization, Experimentation, Formalization, future of business, Maturity Models, p2p, Peer to Peer, R “Ray” Wang;, R "Ray" Wang;, Realization, rwang0, SCRM, social business, Social Business Maturity, Social Business Maturity Models, Social Business Software, social business strategist, social commerce, Social CRM, Social Enterprise, social enterprise apps, social marketing insights, Social Media, social media monitoring, social technologies, State of Social Business |
