
Why Microservices Will Become a Core Business Strategy for Most Organizations
As an industry, we have collectively returned to that eternal debate about what constitutes a largely technical evolution versus when an important digital idea becomes a full-blown business trend. This has happened before with Web sites, e-commerce, mobile applications, social media, and other well-known advances. It can be hard to remember that at first these […]

When Will We See an Open Platform to Connect People & Work?
I recently wrote about the difference between an application and a platform. As I wrote, “…most SaaS vendors are not platforms but merely providers of feature-rich applications”. I’ve noticed first hand two of the biggest challenges most enterprise SaaS vendors face today: 1) making it easy to integrate with and to third party applications and […]

Platform logic
For some time now, it’s been my impression of the CRM market that all, or at least most, of the good ideas have been taken. It’s been a long time since we saw a new systemic solution that approaches front office business. It’s even been a long time since we saw a major innovation at […]

Let the platform wars begin
The software platform is likely to be the new battleground in enterprise software. This is not to say that analytics and security are not important but they are being handled in different ways. Security is being handled in ways that address both hardware and software vulnerabilities but these things aren’t what customers or consumers spend […]

Dreamforce 2016 Post Two: The Recap
Dreamforce 2016 was as action packed as expected. To close this one out, I’ll recap the announcements and dig deeper into a few subjects that I mentioned in my 1st post. Salesforce Einstein was the big topic of course, but there were several other interesting announcements and even a few surprises. Before getting into the […]

Platform as a Platform (PaaP)
The platform land rush is definitely on. You can’t swing a dead cat, as the saying goes, without finding an announcement about some new platform or some established vendor’s attempt to enhance its existing platform. Some sorting out seems to be in order. What’s not a platform these days? Well, if you can easily substitute […]

Waiting for change
A couple of weeks ago Allison Arieff wrote a piece in the New York Times titled “Solving All the Wrong Problems” that gets to the heart of the technical times we live in and its focus is not what you might think. She includes a long list of things we can buy or subscribe to […]

Integrating the Commerce Experience: Salesforce to Acquire Demandware
There’s a lot of good analysis coming out on Salesforce’s announcement last week on the intent to acquire Demandware and move into the commerce platform business. If you’re looking for some good reads, try this post by Paul Greenberg or this post from Ray Wang. I don’t intend to rehash what my colleagues have […]