
Enterprise UX in an “age of invisible design”
I was reading this Wired quote about Dieter Rams’ philosophy about product design: “It doesn’t draw attention to itself; it merely allows users to accomplish their tasks with the maximal amount of efficiency and pleasure. At its best, it is invisible.” And thinking, in contrast, how loudly “visible” enterprise software UI is. It is a major competitive […]

Sustainability: Hard for business, harder for ERP vendors
ERP vendors don’t get sustainability. They think it’s about collecting all of a user’s electric and gas bills to determine their carbon footprint. They think it’s a reporting exercise. If they can develop a spreadsheet with more rows and columns than the next ERP vendor, then they have achieved some sort of market leading, product excellence crown of achievement.