By R "Ray" Wang on August 28, 2011
The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT). Just 18 months ago, early use cases identified 18 Use Cases for Social CRM (SCRM). […]
Posted in Business, Featured Posts | Tagged #DF11, #socialenterprise, Apps Strategy, CIO, CMO, Customer Experience, customer experience management, customer service, Customer Support, e20, e2conf, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, HCM, HR, HR Tech, Human Capital Management, Human resources, innovation, marketing, Marketing Automation, Monday's Musings, Monday’s Musings, PLM, product lifecycle, project based solutions, projects, Public relations, R “Ray” Wang;, R "Ray" Wang;, rwang0, sales, sales force automation, service, socbiz, social analytics, social business, Social Business Software, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies |
By R "Ray" Wang on March 23, 2010
Confusion Continues With Cloud Computing And SaaS Definitions Coincidence or just brilliance must be in the air as three esteemed industry colleagues, Phil Wainewright, Michael Cote, and James Governor, have both decided to clarify definitions on SaaS and Cloud within a few days of each other. In fact, this couldn’t be more timely as SaaS […]
Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged Apps Strategy, Architecture, Cloud Computing, Cloud options, code modification, configuration, Consumption, creation, customization, DaaS, development as a service, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, hosting, iaas, Infrastructure, Infrastructure as a service, James Governor, maintenance, michael cote, next gen cio, next gen IT leaders, NextGen, orchestration, PaaS, phil wainewright, Platform as a service, product lifecycle, SaaS, server virtualized, software appliances, software as a service, software ownership, software version, tenancy, True SaaS, Tuesday's Tip, upgrades, vendor costs
