
Engagement or Experience?
This may sound a bit like a rant, and I suppose it is really, but I’m tired of having this conversation so thought it would be easier to just point to a post. It’s semantics but being clear on what…

What are the Biggest Benefits of Mobile Enterprise Applications?
Mobile technology is playing a key role in the current change and disruption that many businesses are facing. The fact that we carry such powerful computing devices in our pockets, devices that are always on and always connected to the Internet, has created a growing population of consumers and employees that shop, interact and work […]
My Quick Take on Quicktate (Convenient Transcription Has Finally Arrived)
It is rare that I get so excited about a new service I feel compelled to grab a pen mic smartphone and blog about it. But today it just happened: the service I’m going to talk about is Quicktate. For background, let me just come clear and admit that I’m a really lousy typist and […]

Software Spending and the Economy
We just completed another re-forecasting exercise at IDC, as uncertainty increases over the health of the global economy. This time in particular, I was pressured to lower the enterprise applications forecast for next year and adjust the 5 years forward…
Some Social Media is Toxic to Productivity: Google+, Twitter, and Facebook
This post is on behalf of the Enterprise CIO Forum and HP. Do you struggle with productivity some days? Have you discovered that one of the secrets is to eliminate distractions? If your answer is yes to both, then you’ll understand where I’m coming from with this post. After having spent some time with Google+, it finally […]

Evernote Celebrates Birthday by Joining the Billion Dollar Club (Really?)
Evernote has recently celebrated their third birthday. I also recently had my 21st birthday – it feels good to be able to legally grab a drink finally. (Hey, if Evernote can lie about their age, so can I…). Joke apart, I have no idea why a company would pretend to be half as young as […]

On Productivity
“Productive effort, measured in terms of the rate of output per unit of input” And I bet you that the next word that is popping up in your head now is efficiency: “Achieving maximum productivity with minimum wasted effort or expense” All well and good and what managers are focused on every day at the office. And […]

Gmail, Don’t be a Yahoo!
In the 90’s I used to laugh at friends who all used Yahoo! as their personal email service. I did not understand how anyone could put up with the slow speeds of web-mail, and tried to convince them to install a decent email client, like Outlook, which is what most of them used in their […]

GOutlook. Gmail Back to Earth… in Search of Revenue.
I’ve been long-time Gmail fan, having used it from the very early days, for almost 5 years now. The key reasons why I switched and have stuck with the service ever since were the productivity boosters, first of all: Threaded conversations Labels Search Google did to email what all new product teams should: throw away […]

Hillsborough County Tax Collector – a Malcolm Balridge candidate
I groaned when I entered the place looking for a replacement driver’s license (had lost my wallet in Paris couple of days prior). My ticket number was in the 600s, there was a mass of humanity. I was prepared to stay a few hours. 20 minutes later my number came up. 5 minutes later the […]