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Radian6

Sustainability, social media and big data

Sustainability, social media and big data

By Tom Raftery on November 1, 2012

The term Big Data is becoming the buzz word du jour in IT these days popping up everywhere, but with good reason – more and more data is being collected, curated and analysed today, than ever before. Dick Costolo, CEO of Twitter announced last week that Twitter is now publishing 500 million tweets per day. […]

Posted in Featured Posts, Technology / Software | Tagged american red cross, Big Data, Dell, Facebook, GE, grid iq insight, Health, Radian6, safety, sandy, Social Media, Sustainability, Twitter

Social Market Consolidation - It's Here

Social Market Consolidation – It’s Here

By Chris Selland on May 29, 2012

In case you haven’t been paying attention, the Social Media/Marketing marketspace is starting to consolidate – rapidly. What’s driving this consolidation is M&A activity by the large cap market leaders, most notably Salesforce.com who is apparently about to purchase Buddy Media for more than $800M. This follows Oracle’s just-announced $300M acquisition of Vitrue. Salesforce started […]

Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged Buddy Media, consolidation, M&A, oracle, Radian6, salesforce.com, Social Media, Vitrue

SAP Partners with NetBase - Another Proof Point for the Arrival of Enterprise Social

SAP Partners with NetBase – Another Proof Point for the Arrival of Enterprise Social

By Chris Selland on December 12, 2011

SAP AG and NetBase today announced that SAP will resell NetBase solutions in order to combine traditional business intelligence with social analytics. This partnership is aimed at “enabling the socialization of enterprise processes and applications” and providing a “wider and deeper perspective on a range of activities, from product development to marketing to customer support.” […]

Posted in Technology / Software | Tagged business intelligence, NetBase, Radian6, salesforce.com, sap, social analytics, Social Media

Salesforce & the Social Marketing Cloud: Round 1 Goes to...

Salesforce & the Social Marketing Cloud: Round 1 Goes to…

By Paul Greenberg on December 3, 2011

Don’t get me wrong. I love Radian6. I truly do. Now that it it is an extended platform with its incorporation of the superbly conceived and executed “Insights” addition (kudos to Ryan Strynatka), it is easily the social media platform to beat (not the community platform). There is no better and, to my mind, this […]

Posted in Featured Posts, Technology / Software | Tagged crowd factory, Enterprise Irregulars, Facebook, OpenAmplify, Radian6, salesforce.com, social marketing, social marketing cloud | 1 Response

Salesforce Buys Assistly

Salesforce Buys Assistly

By Denis Pombriant on September 22, 2011

Ok, sure, buy another help desk application this time for the small company market, why not.  With BMC offering a help desk solution for big companies, this makes for a certain amount of symmetry and product line completeness. I don’t think the announcement surprised me or any of the judges on the CRM Idol committee.  […]

Posted in Business | Tagged Assistly, CRM, Help desk, Radian6, salesforce.com

Number 9 Dreamforce

Number 9 Dreamforce

By John Taschek on August 31, 2011

For a Beatles’ fan and a fan particularly of John Lennon, the number 9 has an important meaning. It has enough meaning Lennon wrote a few songs referencing it, including Number 9 Dream. Perhaps I like Number 9 Dream because it seems to be, quite literally, calling my name on the background vocal track. But […]

Posted in Business, Featured Posts, Technology / Software | Tagged @jtaschek, @zolierdos, #DF11, chatter, Cloud Computing, CloudAve, collaboration, conversations, delight, entropy, Facebook, iPad, John Lennon, Number 9 Dream, Radian6, salesforce.com, social contacts, taschek, Web/Tech, Weblogs

Executive Profiles: Disruptive Tech Leaders In Social Business – Parker Harris, Salesforce.com

Executive Profiles: Disruptive Tech Leaders In Social Business – Parker Harris, Salesforce.com

By R "Ray" Wang on August 29, 2011

  Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Parker Harris, Co-Founder and Executive VP of Technology Biography Parker Harris founded salesforce.com along with […]

Posted in Business | Tagged #DF11, $crm Salesforce.com, Cloud, Cloud Computing, Co-Founder, Constellation Research, CRM, data.com, database.com, disruptive, disruptive technologies, Disruptive technology, Dreamforce, e20, e2conf, Enterprise 2.0, enterprise applications, enterprise apps, Executive Profiles, Forbes, Parker Harris, R “Ray” Wang;, R "Ray" Wang;, Radian 6, Radian6, rwang0, SaaS, SCRM, social business, Social Business Software, Social CRM, software as a service, Thursday's Tech Showcase, Thursday’s Tech Showcase | 1 Response

Executive Profiles: Disruptive Tech Leaders In Social Business And Cloud Computing

Executive Profiles: Disruptive Tech Leaders In Social Business And Cloud Computing

By R "Ray" Wang on May 29, 2011

Executive Profile Series Delivers The Inside View On Disruptive Technologies Starting this week, we’ll be kicking off an on-going series of interviews with the people behind the technologies in Cloud Computing and Social Business.  The interviews should provide insightful points of view from a customer, industry, and vendor perspective.  The transcript of the 30 minute […]

Posted in Business | Tagged aaron levie, Adam Rogers, adobe, Adobe Systems, Alan F. Nugent, Alcatel-Lucent, Alistair Rennie, Aneel Bhusri, Attensity Group, Bill Jacarsuo, Bob Kelly, Box.net, Brad Smith, BunchBall, Charlie Isaacs, Clarabridge, Cloud, Cloud Computing, Danile Debow, David Bankston, David Sacks, disruptive, disruptive technologies, Disruptive technology, Ed Van Siclen, Eugene Lee, Executive Profiles, Gaurav Dhillon, Get Satisfaction, Greg Gianforte, hootsuite, Ian Hersey, ibm, INgage Networks, Intuit, Jive Software, Lithium Technologies, loic le meur, Lyle Fong, Marcel LeBrun, Michael Ni, microsoft, Moxie Software, Mzinga, netsuite, Parker Harris, Pervasive Software, Peter Lorenz, R “Ray” Wang;, R "Ray" Wang;, Radian6, Rajat Paharia, Ram Menon, Randy Guard, RightNow, RightNow Technologies, Rob Howard, Rob Tarkoff, rwang0, Ryan Holmes, Rypple, salesforce.com, sap, SAP AG, SAS Institute, seesmic, Sid Banerjee, SnapLogic, social business, Social Business Software, socialtext, Telligent, TIBCO Software, Tien Tzuo, Tom Kelly, Tony Zingale, Ultimate Software, vendor strategy, Verafirma, Wendy Lea, workday, yammer, Zach Nelson, Zuora | 1 Response

The Marketing Renaissance

The Marketing Renaissance

By Denis Pombriant on April 20, 2011

Marketing has become the new hot spot in CRM.  During the recession and even before, there was a great flurry of interest in customer service and related things.  Consequently, we have seen a lot of attention being paid to customer experience and much of the social media oriented growth in that period was centered on […]

Posted in Business, Featured Posts | Tagged CRM, customer service, marketing, Radian6, salesforce, salesforce.com, Social Media | 1 Response

A Tale of Two Cities, Part II: Radian6's Coming Out...Again Party

A Tale of Two Cities, Part II: Radian6’s Coming Out…Again Party

By Paul Greenberg on April 18, 2011

If I look back on the emergence of the social media market (note I’m not saying Social CRM at this juncture, though we’ll get back to it soon), I’d be happy to call Radian6, not the market creator, but the market maker. The popularity of social media technology aimed at serious business users (serious in […]

Posted in Featured Posts, Technology / Software | Tagged CRM, Radian6, salesforce.com, Social CRM, Social Media

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