Research and statistics
By Michael Krigsman on March 15, 2010
Cloud-based CRM vendor, RightNow, recently released new service that are not revolutionary but do challenge other vendors to simplify pricing / licensing terms and conditions.
By Michael Krigsman on February 3, 2010
Panorama Consulting today released results of a study comparing gaps between customer expectations and actual results achieved on ERP projects.
By Michael Krigsman on February 1, 2010
A research proposal to improve the IT Devil’s Triangle by quantifying responsibility for failure or success.
By Michael Krigsman on December 29, 2009
A recent white paper stated the dollar cost of IT failure worldwide to be a staggering $6.2 trillion per year, or $500 billion each month. Here’s a critique of that research.
By Michael Krigsman on December 22, 2009
Most IT professionals know that project failure is a common and serious problem in organizations of all kinds. New research attempts to quantify the extent of IT failure in the worldwide economy.
By Michael Krigsman on November 16, 2009
Large organizations continue to embrace Enterprise 2.0 as a viable addition to their business process toolbox, however resistance to change remains a challenge.
Posted in Featured Posts, Trends & Concepts | Tagged Andrew McAfee, CIO issues, Cultural issues, Enterprise 2.0, Failure 2.0, Governance, IT issues, Project strategy, Research and statistics, Social Enterprise
By Michael Krigsman on September 30, 2009
The total annual cost of worldwide IT failures is $6.2 trillion dollars, according to calculations performed by Roger Sessions, über-expert enterprise architect and CTO of ObjectWatch.