By R "Ray" Wang on March 25, 2019
Services Revenue Mix Could Reach 20% By 2020 Photo: @rwang0 On March 25, 2019, Apple held its special event on services at the Steve Jobs Theater in Cupertino, CA to launch and/or revamp 4 key services including: Apple News+. New service adds 300 magazines, the Wall Street Journal and more publications to 875 million iPhone […]
Posted in Business, Featured Posts, Startup Lessons, Technology / Software, Trends & Concepts | Tagged #appleevent, 2019, AI, Alliances, Amazon, Amazon Web Services, apple, Apple Pay, AppleArcade, AppleCard, AppleNews+, AppleTV+, Apps Strategy, Artificial intelligence, B2B E-commerce, B2C E-commerce, best practices, blockchain, blockchain technology, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, cloud integration, Cloud Wars, CMO, commerce, Constellation Research, COO, CRM, CTO, CX, Cyber security, Data Driven, data driven digital network, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, Digital Duopolies, digital ecosystem networks, Digital Ecosystems, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, experience management, google, growth, innovation, Leadership, multicloud, News Analysis, Private Cloud, Private Clouds, public cloud, R "Ray" Wang;, Retail, rwang0, Software Insider, SoftwareInsider, trends, vendor strategy |
By R "Ray" Wang on January 22, 2019
Globalization 4.0 Attempts To Address Populist Revolt Global leaders gathered in the icy cold confines of Davos Switzerland for the 2019 edition of the World Economic Forum (WEF). This 49th annual gathering’s theme focuses on Globalization 4.0 in the fourth industrial revolution. Though most have not encountered the third industrial revolution, let alone the fourth, […]
Posted in Featured Posts, Trends & Concepts | Tagged #davos19, #davos2019, #WEF, #wef19, #wef2019, 2019, Alliances, Apps Strategy, Artificial intelligence, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Davos, debt crisis, Digital Business, Digital Disruption, digital monopolies, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, equal oppoortunity, Equal Opportunity, equality, event report, expectations gap, experience management, globalization 4.0, growth, innovation, jump start growth, Leadership, Microsoft Azure, R "Ray" Wang;, Retail, rwang0, Software Insider, SoftwareInsider, trends, World Economic Forum, XM
By Sameer Patel on January 17, 2018
I took over as CEO at Kahuna a little over a year ago. As I reflect on scores of customer conversations in 2017, the single most striking finding after engaging with the most iconic marketers of our time is unequivocally this: They have an acute need for speed. They act and react much much faster than anyone […]
Posted in Business | Tagged Artificial intelligence, Digital Transformation, eCommerce and Retail, Kahuna, machine learning, Retail
By Sameer Patel on August 8, 2017
The battle for digital commerce domination just heated up. Again. Amazon enters the brick and mortar grocery business. Walmart enters high-end fashion with the purchase of Bonobos. Nike and Sears cave in and agree to sell their products on Amazon. And finally, Amazon takes on Black Friday with Prime Day, raking in a whopping $3 […]
Posted in Business, Featured Posts, Technology / Software | Tagged AI, Artificial intelligence, ECommerce, eCommerce and Retail, Kahuna, machine learning, Management, Retail
By Sameer Patel on January 10, 2017
Tragic news has just come out stating that over 10,000 people will lose their jobs at Macy’s. The iconic retailer is struggling to adapt to a more modern and relevant form of consumer engagement and commerce. Contrary to what the media suggests, the lessons here aren’t just about transitioning to online sales. Retailers are […]
Posted in Business, Featured Posts | Tagged Artificial intelligence, B2C, Digital Transformation, ECommerce, marketing, Retail |
By Michael Fauscette on January 26, 2015
Proximity marketing or hyperlocal marketing as it’s sometimes called, is on the upsurge this year. The fact that the smartphone market continues to grow with ~1.3B shipments in 2014 WW, and a CAGR of near 10% through 2018 (based on the IDC Smartphone Tracker) is a part of that of course, but also the technology […]
Posted in Featured Posts, Technology / Software | Tagged beacons, Bluetooth, Consumer, content, context, marketing, mobile, NFC, proximity, QR, real-time, Retail, sales, Social, store, value, wifi
By Jeff Nolan on January 20, 2014
Jeff Jordan has an interesting post that looks at long terms trends in retail and more recent news, suggesting an acceleration that is itself a tipping point to the benefit of online. It’s hard to argue with the trends he is pointing out, however that is not the entire story, or at least the interesting […]
Posted in Featured Posts, Trends & Concepts | Tagged Amazon, online shopping, Retail, Retail Trade |
By R "Ray" Wang on January 13, 2014
IBM Launches New Business Group In New York’s Silicon Alley On January 9th, 2014, on top of 51 Astor Place (i.e. World Trade Center Building 4), IBM CEO Ginny Rommety and long time veteran, but newly minted, IBM Watson Group Senior Vice President Michael Rhodin, announced IBM’s commitment to putting an entire business unit around […]
Posted in Business | Tagged Apps Strategy, Augmented Mentality, Business Analytics, business intelligence, business technology, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief HR Officer, Chief information officer, CHRO, CIO, Cloud, Cognitive Computing, CoIT, Constellation Research, Data to Decisions, data visualization, Data2Decisions, Digital Business, Digital Disruption, Digital Strategy, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, early adopters, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise software, enterprise strategy, Ginny Rommety, Healthcare, ibm, IBM Watson, mike rhodin, News Analysis, R "Ray" Wang Apps Strategy, R "Ray" Wang;, Retail, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on January 12, 2014
Retails Big Show Transformed For 2014 Over 29,000 people are expected to gather at the National Retail Federation’s big show (NRF) this Sunday, January 11th, 2014, in New York City. #NRF14 brings the intersection of new retail business models, products, store concepts, technology, society, and culture together! A few big trends emerge based on conversations […]
Posted in Business | Tagged analytics, Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, Big Data, BigData, business intelligence, business strategy, Business Transformation, Chief Digital Officer, Chief HR Officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, CHRO, CMO, commerce, Constellation Research, customer engagement, Customer Experience, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, DigitalBiz, ECommerce, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, HR, HR Tech, Human Capital Management, Human resources, Jacob K. Javitz, Matrix Commerce, National Retail Federation, new york, Quips, R "Ray" Wang;, Retail, rwang0, Software Insider, SoftwareInsider, vendor strategy
By Jeff Nolan on April 9, 2013
I was in a cab yesterday with my wife, who works in the fashion industry, and she casually mentioned that Ron Johnson was out at JCP. I can imagine that everyone in the retail and fashion industry was aware of this 12 hours before the rest of us. This morning I was watching Squawk Box […]
Posted in Business, Featured Posts | Tagged Companies, customer engagement, Customer Experience, JCP, Retail, Ron Johnson |
