By Michael Fauscette on April 25, 2016
Almost three months now as CRO at G2 Crowd, and quite a lot of immersive research later, I have developed a way to look at the B2B online review market that I think provides a somewhat different perspective on the business and on the value provided to its different constituents. I’ve also started to collect […]
Posted in Featured Posts, Technology / Software | Tagged Advocacy, B2B, Business Models, business networks, Community, decision systems, decisionsupport, marketing, networked business, networks, openness, Peer, Peer Reviews, Reviews, technology, Technology / Software, transformation, transparency, trust
By Michael Fauscette on April 11, 2016
Most of us rely on online reviews to helps us make a variety of decisions that range from where to have dinner to which business software to buy. Reviews have influence on our decisions and businesses are aware of that, or at least starting to see the value of the crowdsourced reviews. It’s so commonplace […]
Posted in Featured Posts, Technology / Software | Tagged B2B, B2C, Business Models, business networks, catfishing, Community, decision, decision systems, decisionsupport, networks, online, Peer Reviews, Reviews, technology, Technology / Software
By Michael Fauscette on March 16, 2016
The goal for a business software peer review site is to provide assistance to a buyer in researching and selecting an appropriate software solution (or at least it should be). There are many other uses for the review data once collected, and those uses may be a part of the way the site is funded, […]
Posted in Business, Featured Posts, Technology / Software | Tagged acquisition, business modernization, business networks, buying, Cloud, collaboration, Community, CX, decision systems, google, market, networked business, Peer, platform, presence, purchasing, Reviews, SaaS, software channels, tco, technology, Technology / Software, vendor | 2 Responses
By Paul Greenberg on January 21, 2013
Today, I’m announcing the 2013 winners of the CRM Watchlist, including the vendors, the consulting/systems integrators, and the Ones to Watch.
By Paul Greenberg on January 7, 2013
We now enter the last lap of CRM Watchlist 2013. After a year of monitoring and five weeks of reviewing questionnaires, I’m ready to name the finalists for CRM Watchlist 2013. Remember, these aren’t the winners. Each winner will get a review. This is j…
By Michael Coté on December 10, 2010
If you’ve ever wanted to browse the web on your TV you should get a Logitech Revue, one of the Google TV boxes available on the market. Other than that, it’s a bit of a bust for myself.
By Jeff Nolan on July 12, 2010
I was browsing Netflix over the weekend and captured this screen image… Judging by the online reviews none of these movies should be considered “popular new releases” but I had to ponder this a little more before arriving at the critical framing question, which is what is the nature of popularity? The answer to the […]
By Michael Coté on April 7, 2010
I’d gladly use an iPad everyday in addition to a real computer, but it’s too expensive to justify it.