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Robotic Process Automation

SAP acquiring Signavio is a cheap play to migrate enterprises onto S4/HANA. Instead it just handed the market to Celonis

SAP acquiring Signavio is a cheap play to migrate enterprises onto S4/HANA. Instead it just handed the market to Celonis

By Phil Fersht on February 4, 2021

Why we think SAP acquiring Signavio is a non-event and actually frees Celonis from its SAP shackles to inspire its loyal following The initial buzz from SAP leaders with its Signavio acquisition all points to helping its clients migrate from legacy systems onto cloud-based S4/HANA applications. While that is a worthy goal, SAP needs to embrace how to […]

Posted in Business, Featured Posts | Tagged Artificial intelligence, Intelligent Automation, Robotic Process Automation | Leave a response

OneSource Virtual:  Born in the RPA Cloud

OneSource Virtual: Born in the RPA Cloud

By Phil Fersht on February 26, 2015

We’ve been so focused on how Robotic Process Automation is being implemented across legacy application environments, we missed how it is also being rolled out in “Born in the Cloud” business environments

Posted in Technology / Software | Tagged Business Process Outsourcing (BPO), Charles Sutherland, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, IaaS and BPaaS, IT Outsourcing / IT Services, onesource virtual, PaaS, Phil Fersht, Robotic Process Automation, SaaS, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy

NASSCOM 2015: More MBA and less ABAP is the recipe for Digital success

NASSCOM 2015: More MBA and less ABAP is the recipe for Digital success

By Phil Fersht on February 18, 2015

NASSCOM’s Mumbai showpiece, India’s premier Leadership Forum, exuded an energy not seen since the recession. Now it’s time for India’s service stars to grasp their Digital opportunity like never before

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Events, PaaS, Robotic Process Automation, SaaS, social networking, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The As-a-Service Economy, The Internet of Things

Europe: If you can’t do Arbitrage, then Automate!

Europe: If you can’t do Arbitrage, then Automate!

By Phil Fersht on February 3, 2015

if your enterprise cannot make the swift changes you need to upskill your operations talent, surely the advent of Robotic Process Automation platforms is providing an increasingly appealing alternative path to take?

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, Outsourcing Advisors, Phil Fersht, robitics, Robotic Process Automation, RPA, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge

By Phil Fersht on January 26, 2015

There clearly is a need for more flexible labor in many European countries, and the ability to source skills “As-a-Service” from providers is becoming increasingly appealing

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Sourcing Locations, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015

Cost is the New Black:  The Overbearing Paradoxical C-Suite Imperative for 2015

Cost is the New Black: The Overbearing Paradoxical C-Suite Imperative for 2015

By Phil Fersht on January 19, 2015

60% of enterprise C-Suites are actively seeking to reduce their reliance on labor in their operations – but most are discovering they need to work smarter before they can work cheaper.

Posted in Business, Featured Posts | Tagged Analytics and Big Data, as a service, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Digital Transformation, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Global Business Services, Healthcare and Outsourcing, HfS, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, Outsourcing Advisors, PaaS, Phil Fersht, procurement, Robotic Process Automation, SaaS, SAP SuccessFactors, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things, Value Beyond Cost Study 2015, workday

Skill not Scale: The Massive Opportunity Awaiting the Services Industry

Skill not Scale: The Massive Opportunity Awaiting the Services Industry

By Phil Fersht on January 12, 2015

There needs to be a coming-together of consulting and outsourcing service delivery, the likes of which we have yet to see at a broad scale in the services industry.

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Digital Transformation, Enterprise Irregulars, HfS Research, HfS Surveys: All our Survey Posts, HfSResearch.com Homepage, HR Strategy, IT Outsourcing / IT Services, mobility, Outsourcing Advisors, Phil Fersht, Robotic Process Automation, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, Value Beyond Cost Study 2015

Here are our Autonabilized 2015 HfS predictions

Here are our Autonabilized 2015 HfS predictions

By Phil Fersht on January 6, 2015

Ugh… What are we doing?  We hate predictions.  Predictions are lame, predictions are cheesie, predictions are either wrong, or just so generic that they could be automated every year with a “substitute this big trend for this one” script. Hey – that’s actually not a bad idea, so why not throw a bunch of trends […]

Posted in Business, Featured Posts, Technology / Software | Tagged Business Process Outsourcing (BPO), Cloud Computing, CRM and Marketing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, IaaS and BPaaS, IT Outsourcing / IT Services, PaaS, Robotic Process Automation, SaaS, Security and Risk, social networking, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things | 1 Response

The Evolving Maturity of Robotic Process Automation

The Evolving Maturity of Robotic Process Automation

By Phil Fersht on November 13, 2014

The HfS RPA Maturity Model assesses where an individual service provider sits with regards to the maturity of its RPA strategy

Posted in Featured Posts, Technology / Software | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, HfSResearch.com Homepage, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Advisors, PaaS, Robotic Process Automation, SaaS, The As-a-Service Economy

The Ten Tenets Driving the As-a-Service Economy

The Ten Tenets Driving the As-a-Service Economy

By Phil Fersht on November 7, 2014

As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenets

Posted in Featured Posts, Technology / Software | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Digital Transformation, Enterprise Irregulars, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, PaaS, Robotic Process Automation, SaaS, Sourcing Change Management, Talent in Sourcing, The As-a-Service Economy, The Internet of Things

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