The Long Game
Have you been watching the FIFA World Cup? I have been watching highlights. And peeks at an occasional game on Fox Sports Go. It’s humbling to think I will likely watch less than 1% of the 96 Group Stage games and maybe just a bit more of the games in the elimination rounds. Then I […]
“SAP is at its best when it is hungriest” – a conversation with Nick Tzitzon
You have read analysis from me and others about SapphireNow. I wanted to get a post-conference perspective from a SAP executive and I caught up with Nick Tzitzon, Executive Vice President, Marketing and Communications Overall Vibe It can be tempting to look at so many different things and slice and dice the success of an […]
SAP pivots as the customer turns 2018
SAP announced what is probably the most significant initiative as a company since their initial creation of SAP ERP R/2 back in the stone age. They are now customer facing, focused on customer experience, and are rearchitecting their offering around that idea. Right move? Wrong move? Read on and find out.
SAP and Outsourcers: Fool me twice, shame on me
I am often asked why I was tough on SAP in SAP Nation. I usually correct them and say I was tough on SAP’s partners and how SAP did a poor job monitoring and managing them. I must say I groaned when I saw the SAP announcement where it plans to team with Accenture, Capgemni and Deloitte […]
Will SAP lead the next generation of enterprise applications?
Franck Cohen, President SAP Digital Core & Industry Solutions, presented the slide below at SapphireNow last week. He did not spend much time on it and I would likely have not thought much of it if he had not shown it in an earlier meeting. It is a simple slide yet could herald the next […]
How SAP is getting its SexyBack
During a break in his concert at SapphireNow, Justin Timberlake took a tray full of shot glasses to every one on stage. It took him a while to hand them out as he said – “we have as many of on stage as there are in the audience”. Those are his Tennessee Kids, a wide range […]
C/4HANA: Instant analysis
As expected, SAP announced a renewed focus on CRM at SapphireNow in Orlando – what it terms “fourth- generation”, not least to allow for brand rhyming with its S/4HANA ERP product it has been maturing for years now. The reaction here has been somewhat muted. Reaction from couple of customers – “5 years too […]
The SAP CRM Story: 18 Years In The Making – Is It Finally Right?
Yesterday, at SAPPHIRE (their annual show for and with customers), SAP released C/4HANA, their final attempt at getting the CRM story right. In short, if they would’ve used this storyline back in the mid-2000s, SAP would’ve likely become a key player and potentially even the leader after the acquisition of Siebel + PeopleSoft. Today? Too late, […]
Salesforce is vulnerable
By all accounts, at SapphireNow this week, CRM will be a major focus. And the bullseye will be on Salesforce. Ho hum? Oracle, Microsoft, Adobe, Zoho and many others have been targeting Salesforce for a while. So, join the chase. No, the biggest threat to Salesforce comes from within. Here are three angles Economics Several […]
SapphireNow: Event Scorecard
By Vinnie Mirchandani on June 17, 2018
Readers know I prefer going to vendor analyst summits compared to user conferences. I feel like I am intruding on customer time and access to vendor execs at the latter. But in many ways, SapphireNow last week managed to bend laws of gravity and as a result I really enjoyed the conference. Here is a […]
Posted in Business | Tagged Industry Commentary, microsoft, oracle, sap, sapphirenow