“SAP is at its best when it is hungriest” – a conversation with Nick Tzitzon
You have read analysis from me and others about SapphireNow. I wanted to get a post-conference perspective from a SAP executive and I caught up with Nick Tzitzon, Executive Vice President, Marketing and Communications Overall Vibe It can be tempting to look at so many different things and slice and dice the success of an […]
SAP pivots as the customer turns 2018
SAP announced what is probably the most significant initiative as a company since their initial creation of SAP ERP R/2 back in the stone age. They are now customer facing, focused on customer experience, and are rearchitecting their offering around that idea. Right move? Wrong move? Read on and find out.
SAP and Outsourcers: Fool me twice, shame on me
I am often asked why I was tough on SAP in SAP Nation. I usually correct them and say I was tough on SAP’s partners and how SAP did a poor job monitoring and managing them. I must say I groaned when I saw the SAP announcement where it plans to team with Accenture, Capgemni and Deloitte […]
How SAP is getting its SexyBack
During a break in his concert at SapphireNow, Justin Timberlake took a tray full of shot glasses to every one on stage. It took him a while to hand them out as he said – “we have as many of on stage as there are in the audience”. Those are his Tennessee Kids, a wide range […]
The SAP CRM Story: 18 Years In The Making – Is It Finally Right?
Yesterday, at SAPPHIRE (their annual show for and with customers), SAP released C/4HANA, their final attempt at getting the CRM story right. In short, if they would’ve used this storyline back in the mid-2000s, SAP would’ve likely become a key player and potentially even the leader after the acquisition of Siebel + PeopleSoft. Today? Too late, […]
I hope SAP dreams biggermuch bigger
Over the last few months I have been doing my research for SAP Nation 3.0 while going to countless industry events, and consulting with several clients. I sense the enterprise software and services market is at a pivot. More about that in a minute. I have also been reading about and watching a lot of […]
SapphireNow – is SAP poised to lead the industry again?
I went to SapphireNow in Orlando. I am getting requests to write an update to SAP Nation. There is plenty I could write about – how thousands of SAP customers are trying out one or more of the “coping strategies” I had outlined in the book to manage their exposure to SAP and partners – […]
SapphireNow: Too Little, Too Late?
I was in California last week relishing NetSuite’s SuiteWorld – and its two decades of cloud maturity and growing industry functionality as I summarized here. I happened to see a 8 page color SAP insert in the Wall Street Journal and I shook my head at drivel like “When you Run Live, you Run Simple. […]
Facebook LIVE with SAP’s Millennial CIO: ‘Customer satisfaction is a competitive advantage’
Discussions about digital transformation and the CIO role usually evolve toward one of two conclusions: CIOs are destined to become stewards of infrastructure, more or less disconnected from broader business strategy. Call this the doom and gloom case. Digital transformation has created a golden era of CIO opportunity, where IT can participate in the most […]
SapphireNow: Event Scorecard
By Vinnie Mirchandani on June 17, 2018
Readers know I prefer going to vendor analyst summits compared to user conferences. I feel like I am intruding on customer time and access to vendor execs at the latter. But in many ways, SapphireNow last week managed to bend laws of gravity and as a result I really enjoyed the conference. Here is a […]
Posted in Business | Tagged Industry Commentary, microsoft, oracle, sap, sapphirenow